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[INVALID] no script possible cause of computer crash

Posted: Mon Aug 01, 2011 6:15 pm
by cyberrat
last night the computer crashed we got a popup saying no script was not compatible. It was up to date. we are using firefox 5.0.1.
checked windows problem report and this is what is there. could no scrip cause this?

Product
Host Process for Windows Services

Problem
Stopped working

Date
8/1/2011 1:55 AM

Status
Solution Available

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe
Application Version: 6.0.6001.18000



Application Timestamp: 47919291
Fault Module Name: hpslpsvc64.dll
Fault Module Version: 140.0.323.0
Fault Module Timestamp: 4b63f04a
Exception Code: 40000015
Exception Offset: 000000000003eb8d
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fc32
Additional Information 2: 702c435f98452aec10203af338756f4e
Additional Information 3: a554
Additional Information 4: a2257731825670b1603e1d0e94796bee

Extra information about the problem
Bucket ID: 12943118

Re: no script possible cause of computer crash

Posted: Mon Aug 01, 2011 6:24 pm
by dhouwn
Did you send an error report to Mozilla? If yes, then go to about:crashes and click on the matching entry.

Re: no script possible cause of computer crash

Posted: Mon Aug 01, 2011 6:30 pm
by therube
> we got a popup saying no script was not compatible

So this was a popup (report) from MS after you submitted the crash data to them?

> saying no script

Did it say "no script" or "NoScript" ?

> Fault Module Name: hpslpsvc64.dll

Looks to be a HP printer issue.

Re: no script possible cause of computer crash

Posted: Mon Aug 01, 2011 7:26 pm
by dhouwn
Just noticed, that's not even Firefox:
cyberrat wrote:Application Name: svchost.exe