[INVALID] no script possible cause of computer crash

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cyberrat
Posts: 1
Joined: Mon Aug 01, 2011 6:10 pm

[INVALID] no script possible cause of computer crash

Post by cyberrat »

last night the computer crashed we got a popup saying no script was not compatible. It was up to date. we are using firefox 5.0.1.
checked windows problem report and this is what is there. could no scrip cause this?

Product
Host Process for Windows Services

Problem
Stopped working

Date
8/1/2011 1:55 AM

Status
Solution Available

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe
Application Version: 6.0.6001.18000



Application Timestamp: 47919291
Fault Module Name: hpslpsvc64.dll
Fault Module Version: 140.0.323.0
Fault Module Timestamp: 4b63f04a
Exception Code: 40000015
Exception Offset: 000000000003eb8d
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fc32
Additional Information 2: 702c435f98452aec10203af338756f4e
Additional Information 3: a554
Additional Information 4: a2257731825670b1603e1d0e94796bee

Extra information about the problem
Bucket ID: 12943118
Last edited by cyberrat on Mon Aug 01, 2011 6:39 pm, edited 1 time in total.
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
dhouwn
Bug Buster
Posts: 968
Joined: Thu Mar 19, 2009 12:51 pm

Re: no script possible cause of computer crash

Post by dhouwn »

Did you send an error report to Mozilla? If yes, then go to about:crashes and click on the matching entry.
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0a2) Gecko/20110730 Firefox/7.0a2
User avatar
therube
Ambassador
Posts: 7969
Joined: Thu Mar 19, 2009 4:17 pm
Location: Maryland USA

Re: no script possible cause of computer crash

Post by therube »

> we got a popup saying no script was not compatible

So this was a popup (report) from MS after you submitted the crash data to them?

> saying no script

Did it say "no script" or "NoScript" ?

> Fault Module Name: hpslpsvc64.dll

Looks to be a HP printer issue.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball NoScript FlashGot AdblockPlus
Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20110706 Firefox/5.0 SeaMonkey/2.2
dhouwn
Bug Buster
Posts: 968
Joined: Thu Mar 19, 2009 12:51 pm

Re: no script possible cause of computer crash

Post by dhouwn »

Just noticed, that's not even Firefox:
cyberrat wrote:Application Name: svchost.exe
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0a2) Gecko/20110730 Firefox/7.0a2
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