FF crashes with both NS and RoboForm
Posted: Thu Dec 13, 2012 5:16 pm
I have FF 17.0.1, NoScript 2.6.3, and RoboForm 7.8.5.7, all of them current releases. I had a problem going to either the Bank of America or Wells Fargo sites with RoboForm, and FF crashes in the middle of the login. I contacted RF support, and they said to disable NS and see if it still crashes, and it doesn't. I then asked them if there were settings that would make both NS and RF co-exist and they replied:
"Perhaps changing some NoScript settings might help to let you use the latest versions of the add-on
with RoboForm in FireFox. Unfortunately we can do nothing on our side to make both RoboForm and
NoScript run along without a problem as RoboForm does not tend to take any kind of control over the
browser or other add-ons."
Is there a problem with NS? If not, what can I do with RF support to escalate the response? Is there a bug in their software that I can point to them as the culprit?
I like both NS and RF and don't want to sacrifice either if at all possible.
"Perhaps changing some NoScript settings might help to let you use the latest versions of the add-on
with RoboForm in FireFox. Unfortunately we can do nothing on our side to make both RoboForm and
NoScript run along without a problem as RoboForm does not tend to take any kind of control over the
browser or other add-ons."
Is there a problem with NS? If not, what can I do with RF support to escalate the response? Is there a bug in their software that I can point to them as the culprit?
I like both NS and RF and don't want to sacrifice either if at all possible.