FF crashes with both NS and RoboForm

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stank
Posts: 3
Joined: Thu Dec 13, 2012 5:10 pm

FF crashes with both NS and RoboForm

Post by stank »

I have FF 17.0.1, NoScript 2.6.3, and RoboForm 7.8.5.7, all of them current releases. I had a problem going to either the Bank of America or Wells Fargo sites with RoboForm, and FF crashes in the middle of the login. I contacted RF support, and they said to disable NS and see if it still crashes, and it doesn't. I then asked them if there were settings that would make both NS and RF co-exist and they replied:

"Perhaps changing some NoScript settings might help to let you use the latest versions of the add-on
with RoboForm in FireFox. Unfortunately we can do nothing on our side to make both RoboForm and
NoScript run along without a problem as RoboForm does not tend to take any kind of control over the
browser or other add-ons."

Is there a problem with NS? If not, what can I do with RF support to escalate the response? Is there a bug in their software that I can point to them as the culprit?

I like both NS and RF and don't want to sacrifice either if at all possible.
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
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therube
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Location: Maryland USA

Re: FF crashes with both NS and RoboForm

Post by therube »

Did you submit the crash reports?
Post some of the crash report numbers (urls).
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball NoScript FlashGot AdblockPlus
Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0 SeaMonkey/2.16a2
stank
Posts: 3
Joined: Thu Dec 13, 2012 5:10 pm

Re: FF crashes with both NS and RoboForm

Post by stank »

I sent the RF crash reports to RF. I don't think you can see them because they're private. As far as FF goes, I fill in the little crash window after the crash, but it doesn't show any crash report number and I don't know how to get to the URL where they go.
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
dhouwn
Bug Buster
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Joined: Thu Mar 19, 2009 12:51 pm

Re: FF crashes with both NS and RoboForm

Post by dhouwn »

stank wrote:I don't know how to get to the URL where they go.
about:crashes
Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
stank
Posts: 3
Joined: Thu Dec 13, 2012 5:10 pm

Re: FF crashes with both NS and RoboForm

Post by stank »

Thanks for that info. I didn't know that. The URL for 1 of the crashes is:

https://crash-stats.mozilla.com/report/ ... 9142121215

Other ones are:
https://crash-stats.mozilla.com/report/ ... 9142121215
http://crash-stats.mozilla.com/report/i ... d562121212
http://crash-stats.mozilla.com/report/i ... 8992121212
http://crash-stats.mozilla.com/report/i ... f892121211
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
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