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IM's being blocked

Posted: Thu Jan 21, 2010 3:31 pm
by ata
I have been using NoScript for years, but the latest update blocks my IM sessions even though the sites are on my whitelist. If I use IE I have no problems, but don't like using IE because of security issues. Please help.

Re: IM's being blocked

Posted: Thu Jan 21, 2010 4:27 pm
by Giorgio Maone
Are you actually using latest version (1.9.9.39)?

Re: IM's being blocked

Posted: Thu Jan 21, 2010 4:54 pm
by Guest
Yes I am. That's when my problem started.

Re: IM's being blocked

Posted: Thu Jan 21, 2010 4:56 pm
by ata
Yes I am.

Re: IM's being blocked

Posted: Thu Jan 21, 2010 5:10 pm
by Giorgio Maone
Could you provide a reproducible example, then?
Does downgrading help?

Re: IM's being blocked

Posted: Thu Jan 21, 2010 6:21 pm
by ata
Version 1.9.9.35 is the last one that doesn't block the IM.

Re: IM's being blocked

Posted: Thu Jan 21, 2010 6:29 pm
by Giorgio Maone
ata wrote:Version 1.9.9.35 is the last one that doesn't block the IM.
Again, can I see the page where it happens?
Could you tell me what I need to do exactly to reproduce this issue?

Re: IM's being blocked

Posted: Thu Jan 21, 2010 10:16 pm
by ata
When I open a chat session, the messenger just shows a Loading message.
My boyfriend, who works in IT says it appears as if NoScript is blocking a needed Popunder even though the sites are on the whitelist.

Re: IM's being blocked

Posted: Thu Jan 21, 2010 10:25 pm
by Giorgio Maone
I've got not enough data to help you effectively (I'd need to see the address of the page where this chat fails).
However please double check that your NoScript installed version is 1.9.9.39 and the problem persists.
If it does, you can try to add the domain of the failing page to the noscript.surrogate.popunder.exceptions about:config preference.
If it sounds too much complicated, just erase the content of the noscript.surrogate.popunder.sources about:config preference.

Re: IM's being blocked

Posted: Wed Jan 27, 2010 10:56 pm
by sam
I am having the same trouble trying to open a chat session on gay.com

Re: IM's being blocked

Posted: Wed Jan 27, 2010 11:00 pm
by Giorgio Maone
sam wrote:I am having the same trouble trying to open a chat session on gay.com
That one should be fixed in latest development build.