InformAction Forums

I've been having problems with Firefox in Windows 7 Pro. Before on my Vista machine everything was fine, but after I upgraded to Win 7 it seems that Firefox stops responding and hangs quite frequently. Then I have to close it and submit an error report. So I tried hunting down the source of this problem and it seems when I disable NoScript, I no longer have problems with Firefox crashing.

Are there any known issues with NoScript on Win 7? As I said it worked fine in Vista, so I don't understand what is happening. I'm not 100% sure it's NoScript, as it could be pure coincidence that when I disable NoScript I haven't experienced any issues, but after testing this multiple times I'm beginning to think the issue is with NoScript. I'm also using AdBlock Plus, thats the only other addon I use, but that doesn't seem to be causing any issues by itself.

I should also mention that it seems to happen a LOT on the Gamespot forums. Though I have had issues with Firefox not responding on a fairly regular basis, and not always on Gamespot.

Hi, zomglolcats. No specific Window 7 problems that I know of.

Update NoScript to the most recent development build at http://noscript.net/getit#devel, then try these steps, in order, until NoScript is working right again.

1) The NoScript settings became messed up somehow. Reset the NoScript Options by pressing Reset at the bottom of the Options dialog. Export your whitelist before doing that if you've added any trusted or untrusted sites you'd like to restore after NoScript is working again.

2) The extensions database is corrupted. Exit Firefox, delete the files mentioned here in this linked article, restart Firefox. Uncorrupted versions of the files will be automatically regenerated. Corrupt_extension_files

3) There might be an extension conflict. Use the Add-ons manager to temporarily disable any other Firefox extensions you have installed, except for NoScript.

4) Perform a Standard Diagnostic. If NoScript isn't working by the time you get to the "Create a new profile" step, a new profile with no other extensions besides NoScript should work right.

Hope this helps. Please let us know whether it does.

I tried the above steps and still seemed to get the hanging. However, I just recently cleared my browser cache for the standard diagnostic and that seemed to clear up the problem so far. It's too early for me to make a final judgment on that solving the problem, but it definitely helped at the very least. Would there be a reason why something in my browser cache would be crashing Firefox? I don't know a whole lot on the subject. Here are some crash reports from Firefox as well:

http://crash-stats.mozilla.com/report/i ... 76c2091226

http://crash-stats.mozilla.com/report/i ... fb52091224

http://crash-stats.mozilla.com/report/i ... 6492091224

http://crash-stats.mozilla.com/report/i ... 2602091224

http://crash-stats.mozilla.com/report/i ... 70b2091224

Hope these help.

zomglolcats wrote:Would there be a reason why something in my browser cache would be crashing Firefox?

Not usually, but something in the cache may have been causing a cascade of events that triggered a bug in Firefox. I don't see any evidence that it's caused by a third-party plugin or was triggered by NoScript, but Giorgio is more expert in these matters than I am. If your problem returns, I'd like you to create a new Firefox profile, install the latest development build of NoScript and no other extensions, and see if the problem on the Gamespot forums persists.

I just read through the first crashlog; I don't have time to look at any more, but I did find two interesting things.
First: I didn't see anything that looked like a NoScript file, just standard Fx files, some system DLL's, and some plugins.
Second: Here's one of the comments from that crashlog. "Passiert häufiger, Firefox reagiert nicht bei Flash Player "
I don't speak German, but it looks like the guy's saying "Firefix is reacting to Flash Player". Try disabling the Flash Player plugin and see if that makes a difference...

Interesting. A similar crash on Windows XP SP3 has this comment: "seems that FF 3.5 with adblock plus and noscript doesnt like the steam giu section of fpsbanana even with the site on the allow list"
http://crash-stats.mozilla.com/report/i ... 7ff2091226

Which Flash Player version have you got?

Giorgio Maone wrote:Which Flash Player version have you got?

Looks like my Flash version is Shockwave Flash 10.0.32.18 / Shockwave Flash 10.0 r32 (I'm looking at the plugins in the addon manager).

So far, I have yet to have another crash, so I'm going to consider this solved. Somehow clearing my cache fixed it I guess. It might be worth mentioning that Gamespot has a lot of Flash content, so maybe something was acting screwy. I don't really know.

Edit - I also just updated to the latest build of the Flash plugin, which is 10.0.42.34. Hopefully this helps too.