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Win 7 x64 + Kaspersky AV + NS locks up system

Posted: Tue Aug 25, 2009 3:17 am
by signmeuptoo
Hello, I am running the Win 7 Evaluation build 7100 x64. Running Firefox 3.5.2 and the evaluation Beta of Kaspersky Anti virus my system locks up when I try and update noscript. My entire computer messes up and it forces Kaspersky to shut down, and then when I am forced to cold reboot and do so, Kaspersky attempts to report a minidump but can't do it.

Re: Win 7 x64 + Kaspersky AV + NS locks up system

Posted: Tue Aug 25, 2009 6:23 am
by Giorgio Maone
Does it happen for NoScript only, or any extension you try to update?
Please try to install any older version of one of your extension (on AMO there's a "View older versions" link on the bottom of each add-on page), restart your browser and then try to upgrade.
You may want to report this issue to Kaspersky guys and to Mozilla as well.

Re: Win 7 x64 + Kaspersky AV + NS locks up system

Posted: Tue Aug 25, 2009 3:02 pm
by signmeuptoo
No, it's just with no script. I have contacted Kaspersky, though they don't make it easy to report problems with their beta.

Re: Win 7 x64 + Kaspersky AV + NS locks up system

Posted: Tue Aug 25, 2009 9:30 pm
by GµårÐïåñ
Its not NoScript, this problem is with Kaspersky's integration with the Vista/7 core. This was reported by someone running x86 and it was found to not be an issue with the Win 7 or Vista installations. Its the Kaspersky permission issue, they should have a reset tool that will clear that up, check with their support and there is also a small patch for Vista which will fix the 7 issue as well.

Re: Win 7 x64 + Kaspersky AV + NS locks up system

Posted: Wed Aug 26, 2009 2:22 am
by signmeuptoo
Thank you, I gave up on Kaspersky before reading this reply. I'll run Norton for a while and then see what to do. Much appreciated.

Re: Win 7 x64 + Kaspersky AV + NS locks up system

Posted: Wed Aug 26, 2009 2:28 am
by GµårÐïåñ
Glad you got it worked out, good luck.