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Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 12:36 pm
by ptoye
The NoScript icon disappeared from my Firefox 56 toolbar, and no amount of disabling & re-enabling brought it back. This meant that I couldn't use any pages which have Javascript on them. So I decided to remove and re-install NoScript.

Removed it OK, got onto the site, clicked "install". Firefox said that it wouldn't install it by default, so I clicked "Allow". Then I got a message that there was a connection failure. This has happened 3 times, so it's not a one-off.

How do I get my NoScript back please?

I'd include a screenshot if there were a way of uploading it here!

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 1:08 pm
by therube

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 1:58 pm
by ptoye
That's where I was! And I still get no connection.

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 2:51 pm
by barbaz
Please go to about:support and post here the list of extensions it gives you.

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 3:20 pm
by ptoye
Thanks for looking at this. Here they are:


Extensions
----------

Name: Classic Theme Restorer
Version: 1.7.1
Enabled: true
ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: Go Parent Folder
Version: 2.9.1.1-signed.1-signed
Enabled: true
ID: goParentFolder@alice

Name: Kaspersky Protection
Version: 5.1.94.21d-20171010163043
Enabled: true
ID: light_plugin_448EC0843447455C9DA355B3C2811D6A@kaspersky.com

Name: RoboForm Toolbar
Version: 7.9.16.9
Enabled: true
ID: {22119944-ED35-4ab1-910B-E619EA06A115}

Name: Safe Browsing Version 4 (temporary add-on)
Version: 1.0.0
Enabled: true
ID: sbv4-gradual-rollout@mozilla.com

Name: Show Parent Folder
Version: 2.1.1
Enabled: true
ID: showParentFolder@alice

Name: MinimizeToTray revived (MinTrayR)
Version: 1.3.2
Enabled: false
ID: mintrayr@tn123.ath.cx

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 3:30 pm
by barbaz
What happens if you copy and paste this link in your address bar? -
https://addons.mozilla.org/downloads/la ... pt.ownsite

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 3:35 pm
by therube
Kaspersky, A/V in general, long implicated...

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 4:57 pm
by ptoye
Thanks Barbaz. I got the "Firefox is preventing you..." message, and then---- nothing. Just a blank tab. Not even a rotating arrow saying it was downloading something!

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 5:01 pm
by ptoye
Thanks therube also. I tried disabling the Kaspersky addon, and this time got the "connection failed" message. I don't know what your comment would achieve. Do you seriously suggest that we should all remove A/V software when visiting websites? Or just when visiting NoScript? Not, I feel , a good idea :?

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 5:16 pm
by therube
What is the exact error message you are receiving?

Are you able to download from any https: link?
This, https://yt-dl.org/downloads/2017.10.15.1/youtube-dl.exe?

Troubleshoot the "Secure Connection Failed" error message



(
do you seriously suggest that we should all remove A/V software
Actually, yes, but that's a different matter.
)

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 6:18 pm
by ptoye
therube wrote:What is the exact error message you are receiving?
forums.informaction.com
The add-on could not be downloaded because of a connection failure
Are you able to download from any https: link?
This, https://yt-dl.org/downloads/2017.10.15.1/youtube-dl.exe?
It downloaded OK. Even with Kaspersky enabled. I didn't try executing it!
That's not the error message I get.


(
do you seriously suggest that we should all remove A/V software
Actually, yes, but that's a different matter.
)
:o

I'll be offline now until tomorrow (UK time).

Re: Connection problems when downloading NoScript

Posted: Sun Oct 15, 2017 6:27 pm
by ptoye
Late addition - I think I've solved it by getting it from the Mozilla site. But the user interface seems to be a bit different. Hope it's OK.