InformAction Forums

Hi folks,

Any noscript users using protonmail?

The reason I ask is this. I can now only login successfully to protonmail if noscript is removed completely as an add on. Just Disabling no script on protonmail does not work, neither does whitelisting.

I have the lastest no script, and firefox is up to date.

Anyone else with this problem?

Yes, I have the same problem.The problem started after NoScript 5.1.0 was installed on September 29. ProtonMail gets stuck with "decrypting" and the app never loads. The problem goes away if I disable NoScript or revert to NoScript 5.0.10.

The NoScript 5.1.0. update disables ProtonMail login. It doesn't disable the first step of the login procedure (User Login) but it disables the second step (Decrypt Mailbox). Disabling NoScripts completely enables the login again. Doing a quick forum search I noticed that someone else has also posted about having the same problem in the NoScript General section. I gather the issue will get more quickly noticed here.

Protonmail staff is also aware of this issue and I was suggested to disable the plugin... As I also experienced it still blocking the OpenPGP script from getting loaded with globally allowed scripts option.

Threads merged.

Yup, looks like we all have the same problem. Ive made protonmail aware, and they say they have contacted NoScript.

Cheers.

Yes me too, came here to see if anyone else having the same problem and if there was any settings I could change. Hope it gets fixed soon.

I have a Protonmail.com account and it has loaded okay until your latest update. I contacted them and they suggested that I disable Noscript. I did and that worked. They have a double log-in and it was the second log-in that would not load.
Just thought I would let you know.

Threads merged.

Happened to me just this evening, while I was still able to login to protonmail earlier this day.

I don't want to disable no script completely from my PC, but I really don't know what to do to be able to read my mail.
Can't find an contact adress from no script to ask them how to fix this
I'm not English, computer language is not my thing.
How do I put no script back to the previous version, if that is one of the solutions to be able to read my mail?

Oh man, this sucks

Guest wrote:How do I put no script back to the previous version, if that is one of the solutions to be able to read my mail?

Old NoScript @
https://addons.mozilla.org/addon/noscript/versions / https://addons.mozilla.org/addon/noscript/versions/beta
*or*
https://noscript.net/feed?c=100&t=a

Working on it, a fixed build should be out not later than today.

Please check latest development build 5.1.1rc1, thanks.

Thankyou Giorgio, I'm very grateful for your rapid response and fix.

Since the recent No Script upgrade I am unable to log in to Protonmail using Firefox 55.0.3 on a Mac with OSX 10.10.5. I cannot retrieve my email.
The following message was posted by Protonmail:
"Due to a critical bug in the NoScript plugin on Firefox, NoScript must be disabled to login to ProtonMail. Please report this bug to NoScript."