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Trend Micro Password manager broken with no script active
Posted: Tue May 23, 2017 3:16 pm
by Chevy4777
The trend micro password manager extension not loading. The pop up tells you to try again later. With NoScript disabled, it works. This add on works in various websites. Any insight would be appreciated. My OS is WIn7 Pro x64 and Firefox 53.0.3 (64 bit) w/ NoScript 5.0.4
Any help would be appreciated
Joe
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 3:20 pm
by barbaz
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 3:35 pm
by Chevy4777
I have not. Which version would you recommend I try?
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 3:37 pm
by barbaz
5.0.4rc1. If that doesn't work please try 5.0.3.
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 3:49 pm
by Chevy4777
went back to 2.9.014 same symptom
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 4:15 pm
by barbaz
With NoScript 5.0.4rc1: When this issue occurs, do you see anything related in the Browser Console? (Ctrl-Shift-J)
(if you don't know what's related, turn off CSS warnings and post everything else you see)
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 4:44 pm
by Chevy4777
When I paste the info the spam filter message pops up when I try to submit
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 5:07 pm
by Chevy4777
Code: Select all
[ABE] < LOCAL> Deny on {GET https://localhost:49156/api/settings?_=1495558457866 <<< https://pwm.trendmicro.com/3.7/extensionPopOver/bho_index.html - 11}
SYSTEM rule:
Site LOCAL
Accept from LOCAL
Deny
Can I change Deny to accept in ABE ?
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 5:36 pm
by barbaz
Don't do that. For your own safety, please fix it this way -
NoScript Options > Advanced > ABE > SYSTEM, add
at the very top -
Code: Select all
Site https://localhost:49156/*
Accept from https://pwm.trendmicro.com/*
That assumes the port number "49156" is static. If it's dynamic you'll need to add this instead -
Code: Select all
Site ^https://localhost:\d+/.*
Accept from https://pwm.trendmicro.com/*
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 6:01 pm
by Chevy4777
Thanks Barbaz. Resolved the issue. How do I determine if the port is static ? close and reopen browser?..or disable and enable the pwm extension ?
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 6:27 pm
by barbaz
You're welcome.
If the port is dynamic and you used the first exception, you will get the issue again, but the console message will show a different number in place of "49156".
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 6:32 pm
by Chevy4777
Ok..what a deal. Thanks again !
After I am registered I assume the Captcha will disappear?
Re: Trend Micro Password manager broken with no script activ
Posted: Tue May 23, 2017 6:40 pm
by barbaz
BJMalley wrote:After I am registered I assume the Captcha will disappear?
off-topic: Correct, registered users don't need to solve the CAPTCHA with every post.
Re: Trend Micro Password manager broken with no script activ
Posted: Mon Jun 05, 2017 3:32 pm
by Chevy4777
How do I post the browser console results without triggering the spam control? I was previously VBJmalley unregistered and am now Chevy4777.
I am having a similar issue after clean installing windows 10 Pro x64.
Offline cache doesn't need to update, URL=
https://pwm.trendmicro.com/extensionPop ... e.manifest
Re: Trend Micro Password manager broken with no script activ
Posted: Mon Jun 05, 2017 4:05 pm
by barbaz
I put your guest posts under your account in case that helps. Try again from Firefox.
If the spam filter still gives you trouble, PM me the messages and I'll try to post it for you. PMs to forum staff are not spam-filtered.