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[RESOLVED] NoScript and Kayako

Posted: Tue Nov 15, 2016 4:09 pm
by roddk939
I had to disable the add-on this morning, yesterday's update disabled my Kayako ticket system. This morning's update didn't didn't correct it. Disabling the add-on gave me full use of the system.

If you'd like to test yourself, you can visit: https://my.kayako.com/

Firefox: 51.0a2
NoScript: 2.9.5rc29

Re: NoScript and Kayako

Posted: Tue Nov 15, 2016 8:52 pm
by Giorgio Maone
Please check latest development build rc30, thanks.

Re: NoScript and Kayako

Posted: Tue Nov 15, 2016 9:00 pm
by roddk939
same issue

Re: NoScript and Kayako

Posted: Tue Nov 15, 2016 9:11 pm
by Giorgio Maone
Could you please describe the problem in more details (what does not work on kayako, exactly)?
Is e10s enabled on your browser?
Does the problem persist even if NoScript is the only add-on installed?
Could you please also try latest development build rc31?
Thank you!

Re: NoScript and Kayako

Posted: Tue Nov 15, 2016 9:24 pm
by roddk939
yes, e10s is enabled (running firefox aurora)

when noscript is disabled, the site displays normally
when noscript is enabled, the site displays as a blank page

this is a public site that is giving me the issue https://my.kayako.com/ (also happens on our private kayako site)

sites were working normally yesterday, no script updated yesterday afternoon, then the sites stopped working

Re: NoScript and Kayako

Posted: Tue Nov 15, 2016 10:36 pm
by Giorgio Maone
roddk939 wrote:yes, e10s is enabled (running firefox aurora)

when noscript is disabled, the site displays normally
when noscript is enabled, the site displays as a blank page
I didn't go past the login page, but it seems to work for me. Firefox 50 up to 53.0a1 (Nightly), NoScript latest development build (rc31).

Re: NoScript and Kayako

Posted: Thu Nov 17, 2016 3:58 pm
by roddk939
this has been corrected. a site that i allowed 7 years ago was somehow marked as forbidden