Persistent Citibank issue caused by NoScript
Posted: Sat Apr 02, 2016 12:52 am
I've narrowed down an issue that is directly caused by NS regarding the Citibank online website.
Same problem occurs in both of these cases:
1) Pale Moon 26.1.1 (current build) using NS 2.9.0.9
2) Firefox 42.0.1 using NS 2.9.0.10
3) There are no problems with any browsers that do not use NS
4) This problem does not occur if I have NS totally disabled in either PM or FF (that have this problem).
I'm not blocking anything in NS for the website (if I allow Scripts Globally I get the same result), again the only thing that solves the problem is if the NS extension is totally disabled.
Problems:
1) Logging in the website hangs the system (browser not responding) for 30-90 seconds.
2) Then navigating the website more hangs and I get the following irrelevant prompt each time I try to do anything on the website:

3) The only resolution is to totally disable NS.
If I do nothing the website will eventually logout as expected and I will once again get the same prompt you see above no matter what tab I'm on and I'll find that the website will be logged out with the following message: "We're very sorry we're having technical issues. Please try again. We apologize for any inconvenience and appreciate your patience. [Citi002]". Of course this is simply another navigation of the website triggered by the website itself because of a login time-out process built into the website which is to be expected due to the problem that NS is causing somehow.
Thanks for any help.
Same problem occurs in both of these cases:
1) Pale Moon 26.1.1 (current build) using NS 2.9.0.9
2) Firefox 42.0.1 using NS 2.9.0.10
3) There are no problems with any browsers that do not use NS
4) This problem does not occur if I have NS totally disabled in either PM or FF (that have this problem).
I'm not blocking anything in NS for the website (if I allow Scripts Globally I get the same result), again the only thing that solves the problem is if the NS extension is totally disabled.
Problems:
1) Logging in the website hangs the system (browser not responding) for 30-90 seconds.
2) Then navigating the website more hangs and I get the following irrelevant prompt each time I try to do anything on the website:

3) The only resolution is to totally disable NS.
If I do nothing the website will eventually logout as expected and I will once again get the same prompt you see above no matter what tab I'm on and I'll find that the website will be logged out with the following message: "We're very sorry we're having technical issues. Please try again. We apologize for any inconvenience and appreciate your patience. [Citi002]". Of course this is simply another navigation of the website triggered by the website itself because of a login time-out process built into the website which is to be expected due to the problem that NS is causing somehow.
Thanks for any help.
