[UNRELATED]Trouble shopping on jcrew.com

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k2777

[UNRELATED]Trouble shopping on jcrew.com

Post by k2777 »

Have been using NS for ~2+ years. I'm not versed in the "super technical" settings, I usually whitelist scripts until the site works..

Backstory: Recently clean installed firefox 45 and hence NS 2.9.0.4 (not due to virus/malware). Since then, I've noticed this issue I can't seem to fix by just allowing all scripts..

On jcrew shopping site, more specifically the shopping cart page: some buttons work, others don't. I cannot remove or edit items in my cart, and I cannot add promo codes. I can, however checkout and pay.. All buttons look to be tied to js

I've tried looking on the console through firefox, but it's full of info I cannot decipher

Any suggestions?
Thanks
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:45.0) Gecko/20100101 Firefox/45.0
barbaz
Senior Member
Posts: 11141
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trouble shopping on jcrew.com

Post by barbaz »

k2777 wrote:I've tried looking on the console through firefox, but it's full of info I cannot decipher
Were you checking Browser Console (⌘-Shift-J) or Web Console (⌘-Option-K)?

Please check the Browser Console (⌘-Shift-J) when this issue happens and post here any messages related to NoScript.
(related messages usually start with either "[NoScript" or "[ABE]"; if you don't know what's related, turn off CSS warnings and post everything else you see)


(offtopic: Nice choice of OS :) 10.7 is the last version before Apple "stuffed" OS X, with all that social integration crapola etc.
anyway, it's been a while since I've used Mac OS X 10.7, so i'm not completely sure about Mac-specific keystrokes...)
*Always* check the changelogs BEFORE updating that important software!
-
k2777

Re: Trouble shopping on jcrew.com

Post by k2777 »

barbaz wrote:Were you checking Browser Console (⌘-Shift-J) or Web Console (⌘-Option-K)?
Yes, was definitely checking the Web Console and not the Browser Console.. (oops!)

However, when I opened the Browser Console, I discovered the problem was not with NS, but rather with my anti-tracking software (which is really weird because when I turned off NS and kept anti-tracker untouched, every and all buttons worked on jcrew.. I'm sure there's an explanation for that.. :roll: )

Thanks for the instructions, sorry for my partial ineptitude there..
barbaz wrote:(offtopic: Nice choice of OS :) 10.7 is the last version before Apple "stuffed" OS X, with all that social integration crapola etc.
anyway, it's been a while since I've used Mac OS X 10.7, so i'm not completely sure about Mac-specific keystrokes...)
lol, thanks. But really all credit goes to the Mac community and its collective propensity to recognize/vocalize displeasure -- every subsequent OS was overwhelmingly panned on the forums and nothing in my own experience testing the "upgrades" convinced me to ignore their cries of foul play.. It's been a great OS for sure..
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:45.0) Gecko/20100101 Firefox/45.0
barbaz
Senior Member
Posts: 11141
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trouble shopping on jcrew.com

Post by barbaz »

Thanks for reporting your findings.
k2777 wrote: the problem was not with NS, but rather with my anti-tracking software
In case others who have the same problem find this thread.. can you please tell us what is this anti-tracking software?
k2777 wrote:(which is really weird because when I turned off NS and kept anti-tracker untouched, every and all buttons worked on jcrew.. I'm sure there's an explanation for that.. :roll: )
Yep, that's what extension conflict looks like.
*Always* check the changelogs BEFORE updating that important software!
-
k2777

Re: Trouble shopping on jcrew.com

Post by k2777 »

barbaz wrote:
k2777 wrote: the problem was not with NS, but rather with my anti-tracking software
In case others who have the same problem find this thread.. can you please tell us what is this anti-tracking software?
Anti-tracker was Ghostery. It had blocked Omniture. Once that was unblocked, all buttons worked without a hitch..
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:45.0) Gecko/20100101 Firefox/45.0
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