Recent site incompatibility

[Gloops]

Hello everybody,

I have at home a customer of the Societe Generale bank, so she must regularly connect to https://particuliers.societegenerale.fr

That often runs quite well.

This afternoon, a problem appeared. The user once forgot to disconnect from the site but I fail to imagine this could be the problem -the cookies are deleted by another extension of Firefox once the page is closed.

Each time I reopen Firefox and connect to that site, a white veil appears above the page, and Firefox does not give the control back to the user. NoScript indicates that one site of two is authorised to execute scripts, and I do not know what is the one that is not authorised.

If I redo that with NoScript dis-activated, it seems to run quite well.

If I open that site from Internet Explorer, a message proposes to install an extension named "Apple" and published by Apple Inc.
On Firefox we have QuickTime plugin version 7.7.8, I see nothing else I am informed could come from Apple.

I thought that problem was recent, in fact the user tells me that happens from time to time. In fact we changed the machine two weeks ago, and the one we had previously was very, very slow, so that makes it quite difficult to diagnostic a problem. But to see it happen on this machine points out there really is a problem.

Anything I can do on the user's side ?

Something that helps to debug : the problem appears on the unauthenticated page of the site.

[therube]

(Without really getting into it) I think what you are running into is the same (situation) as NoScript causing hang on lloydstsb UK Bank?, where a particular page is causing the hang. And if you were to blacklist that page, I'm thinking the site should then load properly.

(Didn't catch it before the "hang" subsided, & can't go to check it again ATM.)

[barbaz]

Dup, locking. Continue here: viewtopic.php?p=80010#p80010