InformAction Forums

Hi,

Yesterday my Firefox crashed twice consecutively, with the second crash happening the second I reopened Firefox. After that I waited a few minutes and then reopened Firefox. It was then that I noticed all my extensions, including NoScript, have disappeared. Extension menu and extension folder in the profile folder of Firefox were empty. After a little search to see if I can restore them I gave up and decided to download and install all extensions. I started with NoScript and after Installing it I found out that the main menu (where you choose to allow or forbid websites, etc) is empty. The menu had a blank space and the only things clickable were "About NoScript" and "Options". I deleted NoScript and tried installing it through manual downloading and drag & dropping and it was exactly the same. I also tried deleting all extension-related files in the profile folder and reinstalling NoScript from scratch with no success. I have the latest stable version of Firefox and NoScript.

It looks like this when I click on NoScript:



Thanks in advance.

Your profile has probably "a sploded" or otherwise become corrupted. Create a new profile and try to recover what you can out of your old one.
http://kb.mozillazine.org/Transferring_ ... ew_profile

You might want to scan your system for malware before you do that though, in case malware is the root cause of this issue.
(use a tool like Malwarebytes Anti-Malware (the free version will do) as well as your antivirus)

(Otherwise you might see if renaming, with FF closed, the files extensions.ini & extensions.json [in your Profile folder] accomplishes anything.)