InformAction Forums

Hi.

I don’t know why this is occurring, but if I go on Merriam-Webster’s website (merriam-webster.com), and I click on a link, nothing happens—no error message, no popup, absolutely nothing. I know it’s the website or FF because it worked just fine in Safe Mode. I’m pretty sure it’s NoScript because I disabled most other addons and it still happened; I say most because what I didn’t disable was my theme, but I doubt that caused it as it’s a very simple, basic theme; it was preinstalled with FF as an option (not the default one, just as an option; I’m running Pastel Gradient (https://addons.mozilla.org/en-US/firefo ... -gradient/)). If it is NoScript, then I know it’s something other than the script-blocking because I disabled this function but left everything else enabled, and it still occurred.

Thanks.

NOTE: Not sure if it’s listed below, but just in case, my OS is Win7 Pro SP1.

Troubleshooting Information:

Info's too long, so I'll have to put it in parts. Here goes Part One.

Application Basics
------------------

Name: Firefox
Version: 36.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: about:addons-memory
Version: 10
Enabled: true
ID: about-addons-memory@tn123.org

Name: Clearly
Version: 10.2.1.7
Enabled: true
ID: readable@evernote.com

Name: Disconnect
Version: 3.15.3
Enabled: true
ID: 2.0@disconnect.me

Name: DuckDuckGo Plus
Version: 0.4.6
Enabled: true
ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Feedly Notifier
Version: 2.8.3
Enabled: true
ID: jid1-BOjn8b0IM7kH2w@jetpack

Name: Flash Video Downloader - YouTube HD Download [4K]
Version: 7.1.2
Enabled: true
ID: artur.dubovoy@gmail.com

Name: HTTPS-Everywhere
Version: 4.0.2
Enabled: true
ID: https-everywhere@eff.org

Name: LastPass
Version: 3.1.77
Enabled: true
ID: support@lastpass.com

Name: NoScript
Version: 2.6.9.15
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Pushbullet
Version: 179
Enabled: true
ID: jid1-BYcQOfYfmBMd9A@jetpack

Name: Restartless Restart
Version: 9
Enabled: true
ID: restartless.restart@erikvold.com

Name: RightToClick
Version: 2.9.5
Enabled: true
ID: {cd617375-6743-4ee8-bac4-fbf10f35729e}

Name: StumbleUpon
Version: 4.19
Enabled: true
ID: {AE93811A-5C9A-4d34-8462-F7B864FC4696}

Name: Stylish
Version: 2.0.2
Enabled: true
ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}

Name: TheSage one-click lookup
Version: 5.0.4406
Enabled: true
ID: wcapturex@deskperience.com

Name: TinEye Reverse Image Search
Version: 1.1
Enabled: true
ID: tineye@ideeinc.com

Name: Xmarks
Version: 4.3.5
Enabled: true
ID: foxmarks@kei.com

Name: µBlock
Version: 0.8.6.0
Enabled: true
ID: {2b10c1c8-a11f-4bad-fe9c-1c11e82cac42}

Graphics
--------

Adapter Description: Intel(R) Q965/Q963 Express Chipset Family
Adapter Drivers: igdumd64 igdumdx32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2400 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x2992
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (6.2.9200.16492)
Driver Date: 9-23-2009
Driver Version: 8.15.10.1930
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version.
Subsys ID: 2808103c
Vendor ID: 0x8086
WebGL Renderer: Blocked for your graphics driver version.
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.newtab.url: about:blank
browser.places.smartBookmarksVersion: 7
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20150222232811
browser.startup.homepage: https://duckduckgo.com/
browser.startup.homepage_override.buildID: 20150222232811
browser.startup.homepage_override.mstone: 36.0
browser.tabs.closeWindowWithLastTab: false
browser.urlbar.default.behavior: 0
dom.event.contextmenu.enabled: false
dom.max_chrome_script_run_time: 0
dom.mozApps.maxLocalId: 1001
dom.mozApps.used: true
extensions.lastAppVersion: 36.0
font.internaluseonly.changed: true
media.gmp-gmpopenh264.enabled: true
media.gmp-gmpopenh264.lastUpdate: 1423277131
media.gmp-gmpopenh264.version: 1.3
media.gmp-manager.lastCheck: 1425240690
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1425236837
places.history.expiration.transient_current_max_pages: 53460
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.flash: 1
plugin.state.npdeployjava: 0
plugin.state.nppdf: 0
plugin.state.npwcx: 1
print.printer_PDFCreator.print_bgcolor: false
print.printer_PDFCreator.print_bgimages: false
print.printer_PDFCreator.print_colorspace:
print.printer_PDFCreator.print_command:
print.printer_PDFCreator.print_downloadfonts: false
print.printer_PDFCreator.print_duplex: 1515870810
print.printer_PDFCreator.print_edge_bottom: 0
print.printer_PDFCreator.print_edge_left: 0
print.printer_PDFCreator.print_edge_right: 0
print.printer_PDFCreator.print_edge_top: 0
print.printer_PDFCreator.print_evenpages: true
print.printer_PDFCreator.print_footercenter:
print.printer_PDFCreator.print_footerleft: &PT
print.printer_PDFCreator.print_footerright: &D
print.printer_PDFCreator.print_headercenter:
print.printer_PDFCreator.print_headerleft: &T
print.printer_PDFCreator.print_headerright: &U
print.printer_PDFCreator.print_in_color: true
print.printer_PDFCreator.print_margin_bottom: 0.5
print.printer_PDFCreator.print_margin_left: 0.5
print.printer_PDFCreator.print_margin_right: 0.5
print.printer_PDFCreator.print_margin_top: 0.5
print.printer_PDFCreator.print_oddpages: true
print.printer_PDFCreator.print_orientation: 0
print.printer_PDFCreator.print_page_delay: 50
print.printer_PDFCreator.print_paper_data: 9
print.printer_PDFCreator.print_paper_height: 11.00
print.printer_PDFCreator.print_paper_name:
print.printer_PDFCreator.print_paper_size_type: 0
print.printer_PDFCreator.print_paper_size_unit: 1
print.printer_PDFCreator.print_paper_width: 8.50
print.printer_PDFCreator.print_plex_name:
print.printer_PDFCreator.print_resolution: 1515870810
print.printer_PDFCreator.print_resolution_name:
print.printer_PDFCreator.print_reversed: false
print.printer_PDFCreator.print_scaling: 1.00
print.printer_PDFCreator.print_shrink_to_fit: true
print.printer_PDFCreator.print_to_file: false
print.printer_PDFCreator.print_unwriteable_margin_bottom: 0
print.printer_PDFCreator.print_unwriteable_margin_left: 0
print.printer_PDFCreator.print_unwriteable_margin_right: 0
print.printer_PDFCreator.print_unwriteable_margin_top: 0
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.donottrackheader.enabled: true
privacy.donottrackheader.value: 1
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1423610786

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7

NSS
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC

NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC

NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC

NSSUTIL
Expected minimum version: 3.17.4
Version in use: 3.17.4

Experimental Features
---------------------

Hey.

Sorry about that. :/ I don't know entirely why, but everytime I copy/pasted the info, it kept saying something in the content box was alerting its spam filter. Was I posting too fast perhaps? I don't know, but anyway, here's the info.

Thanks in advance for your help! ^_^

I can reproduce this if I allow merriam-webster.com, but ironically it works if I leave the whole site blocked.

Judging by the messages in the error console, it may need surrogates for amazon-adsystem.com and scorecardresearch.com. Just providing blank functions for amznads.getAds and COMSCORE.beacon didn't work, though. barbaz, any ideas?

This isn't about either an amazon-adsystem or comscore surrogate. I think the google-analytics surrogate needs an update.

Yep that's it. I'll send Giorgio a PM.

Should be working with latest development build 2.6.9.17rc1
Thanks Giorgio!

Woot! It works finally!

Thanks, all! ^_^