InformAction Forums

Hello I am hoping someone can help me as I am being baffled by this problem..

Customer services at Asda cannot help me, nor apparantly can their technical dept, instead Im being advised to use Internet Explorer instead of Firefox! ( I do not liek IE and would prefer to use FF WITH Noscript)

There never used to be a problem ordering online from Asda WITH FF & Noscript so Im assuming something MUST have changed at their end

Description of Problem
+++++++++++++++++++++

Problem started in December when trying to order Christmas presents online at Asda

No matter what size of clothing I chose to buy (add to my basket) when I went to the checkout my basket Clothing Items Sizes had changed ( & this problem is STILL happening today) Eg If I order a size 20 I find at checkout I only have size 8 ? But it can happen with ANY of the sizes its driving me potty

Workaround: The ONLY way we ( Asda Cust Services & myself) could get this to work, was for me to phone them & ask them to empty my basket & place items in my basket (which is crazy)... then we close the call & I would simply go through check-out & pay.

Noscript Info: There seem to be tons of scripts that HAVE to run in order to even shop at Asda online now & Unless I allow EVERY script on the page to run temporarily I cannot seem to even use the site

PLEASE can someone help me with this

Regards

Ttam

I'm sorry forgot to include link to site: http://direct.asda.com/george/clothing/ ... lt,sc.html

Oh wow, that is a LOT of scripts! Never seen so many!

Anyway, the site doesn't work for me even with NoScript disabled.

Hi Can anyone help me with this I orig posted back in Feb ?

barbaz THANK YOU for replying & YES indeed there are a LOT of scripts running on this site...

________________________________________________________________________________________________

I am somewhat surprised that others haven't replied, am I posting in the wrong place, or doing something wrong with noscript?

I too, find the amount of scripts running on Asda's site eye opening & I don't want to have to go through the hassle of explaining everything to customer services EVERY time I want to place an order & have them put items in my basket with the intention of me checking out & paying at my end.

I also get frustrated as the cart blanche response Ive had from Store " IT Depts" wherever there is a browser issue, is to insist I Stop using Noscript & if problem persists use Chrome or IE & def NOT Firefox.. a) I REALLY dont want to do that and b) isn't that somewhat slopey shouldered on their part ?

Once again I look forward to your replies

Thanks in advance for all your help

Ttam

Ttam wrote:Hi Can anyone help me with this I orig posted back in Feb ?
[...]
I am somewhat surprised that others haven't replied,

What more help can we give? It looks like their problem, nothing to do with NoScript.

Ttam wrote:I also get frustrated as the cart blanche response Ive had from Store " IT Depts" wherever there is a browser issue, is to insist I Stop using Noscript & if problem persists use Chrome or IE & def NOT Firefox.. a) I REALLY dont want to do that and b) isn't that somewhat slopey shouldered on their part ?

Can you speak with your money and shop elsewhere?

Ttam wrote:barbaz THANK YOU for replying & YES indeed there are a LOT of scripts running on this site...

You're welcome.
Also that many scripts / script sources is just asking for something to not work, regardless NoScript or browser or anything else.

Does it actually work in IE? Likewise Chrome/Chromium?

Barbaz indicated that it didn't work for him even with NoScript disabled. Does that occur for you as well?