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Citibank page won't work, yahoo mail attachements don't work
Posted: Tue May 06, 2014 3:39 am
by 1andrew
Can someone please help me fix this problem?
After one of the updates - the citibank page won't work correctly.
I am locked out of my bank account.
Also - I can't attach anything to my emails on yahoo.
I already figured the yahoo must be somehow blocked by the XSS or something, but I don't know what to do to fix it.
The FAQ is worthless - changing the XSS settings doesn't do anything.
But I can see clearly an XSS request being blocked.
It goes very fast - I actually had to film the thing to see - I wonder why would anyone want to have a message appearing on the screen for only 1/10 of a second?
Anyway - is there an easier way to control this program?
Please do not develop it with an intention of having advanced programming users.
It is already too difficult to use anyway.
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 3:45 am
by 1andrew
and why is there a ^ sign in front of every exception in the XSS box? Is it required? Why?
Do I need to restart the FF after the exception change in XSS box?
If City webpage uses both domains
https://online.citibank.com
https://www.accountonline.com
do I need to have both there?
If I have them both there - why still the damn thing don't work?
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 3:49 am
by barbaz
Could you please post here the related messages from the Error Console? (Ctrl-Shift-J)
1andrew wrote:and why is there a ^ sign in front of every exception in the XSS box? Is it required? Why?
they're regular expressions, that marks the beginning of the thing they're trying to match
1andrew wrote:Do I need to restart the FF after the exception change in XSS box?
I don't think so
1andrew wrote:If City webpage uses both domains
https://online.citibank.com
https://www.accountonline.com
do I need to have both there?
probably not
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 3:55 am
by 1andrew
barbaz wrote:Could you please post here the related messages from the Error Console? (Ctrl-Shift-J)
Sure: image corrupt or truncated
Ns error xpc - this message is too long to just write and it can't be copied/pasted
So 2 errors only.
There are much more warnings, but can't be copied so do we need those?
1andrew wrote:and why is there a ^ sign in front of every exception in the XSS box? Is it required? Why?
they're regular expressions, that marks the beginning of the thing they're trying to match
So do I need to put them before the
https://online.citibank.com ?
Or not?
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 4:15 am
by barbaz
1andrew wrote:Sure: image corrupt or truncated
Ns error xpc - this message is too long to just write and it can't be copied/pasted
So 2 errors only.
There are much more warnings, but can't be copied so do we need those?
Unfortunately that's not enough of the information for us to figure what's happening. It would be helpful to have those messages in full, and anything that's listed on the Messages tab of the Error Console also.
Warnings are probably irrelevant.
You can copy individual Error Console entries by right-clicking them and selecting "Copy".
If this forum's spam filter is tripping, try again wrapping the messages in code tags, like this
[/code]
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 4:31 am
by 1andrew
OK.OK. Thanks. I'll copy.
Timestamp: 5/5/2014 9:25:45 PM
Error: TypeError: this.container is undefined
Source File:
http://s6.scribdassets.com/aggregated/j ... 1399323313
Line: 181
Timestamp: 5/5/2014 9:25:55 PM
Error: ReferenceError: gadgets is not defined
Source File:
https://ssl.gstatic.com/accounts/o/6820 ... gerelay.js
Line: 9
Timestamp: 5/5/2014 9:25:56 PM
Error: ReferenceError: gadgets is not defined
Source File:
https://ssl.gstatic.com/accounts/o/6820 ... gerelay.js
Line: 9
Timestamp: 5/5/2014 9:27:32 PM
Error: TypeError: bv is null
Source File:
https://online.citibank.com/JFP/js/jque ... y-1.7.2.js
Line: 18
There was something saying "syntax error" - but it disappeared.
I don't know how to get the error when it disappears from the console.
Is there a way?
Timestamp: 5/5/2014 9:30:35 PM
Error: ReferenceError: toggleSecureMessageInFlyOut is not defined
Source File:
https://chat.online.citi.com/visitor/ad ... mpleDeploy
Line: 128
Timestamp: 5/5/2014 9:30:37 PM
Error: ReferenceError: toggleSecureMessageInFlyOut is not defined
Source File:
https://chat.online.citi.com/visitor/ad ... mpleDeploy
Line: 128
[object XULElement]
Man I can't get those errors because they go away on me before I can copy them!!!!
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 4:38 am
by Guest
more:
Timestamp: 5/5/2014 9:36:30 PM
Error: ReferenceError: toggleSecureMessageInFlyOut is not defined
Source File:
https://chat.online.citi.com/visitor/ad ... mpleDeploy
Line: 128
Timestamp: 5/5/2014 9:36:54 PM
Error: ReferenceError: toggleSecureMessageInFlyOut is not defined
Source File:
https://chat.online.citi.com/visitor/ad ... mpleDeploy
Line: 128
Timestamp: 5/5/2014 9:37:16 PM
Error: ReferenceError: removeFSCookie is not defined
Source File:
https://online.citibank.com/US/JPS/portal/Home.do
Line: 1
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Tue May 06, 2014 2:20 pm
by barbaz
Do those sites work if you disable NoScript completely? (Tools -> Add-ons Manager -> NoScript -> Disable -> Yes, remove ALL protections)
If not, NoScript is not causing the problem, you need
Standard Diagnostic. Please let us know your findings.
If so, read on...
For citibank, looks like some necessary script is probably not allowed. Does that site work if you Allow Scripts Globally with nothing in Untrusted?
1andrew wrote:There was something saying "syntax error" - but it disappeared.
I don't know how to get the error when it disappears from the console.
Is there a way?
Not that I know of

I think the maximum number of visible total errors/warnings/messages is configurable, but don't know how to do that. Will look into it.
1andrew wrote:[object XULElement]
Now that's a strange one, probably not from the webpage. Some other extension maybe?
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Wed May 07, 2014 3:10 am
by Thrawn
Yes, you do. Otherwise bad things will happen.
I recommend reading a regular expression manual before altering the XSS filter rules.
http://www.regular-expressions.info/ is pretty good in my experience, but there are plenty of others online.
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Wed May 07, 2014 3:28 am
by barbaz
barbaz wrote:I think the maximum number of visible total errors/warnings/messages is configurable, but don't know how to do that.
OK, so
it is configurable but not in any convenient way. Never mind.
Re: Citibank page won't work, yahoo mail attachements don't
Posted: Wed May 07, 2014 4:14 am
by 1andrew
I turned off the no-script and indeed the citibank website still won't work correctly.
So that was a good hint, thank you.
I guess I shouldn't complain about no-script now.
It must have been a coincidence - that the XSS message showed up or there are more than just one problem.
Something must have affected the whole system - not just the no-script.
But the problem remains. Anyway - thank you for all responses.