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can't download quicktime from Apple site

Posted: Fri Oct 25, 2013 9:08 am
by serhiy
Hello,
I have Firefox 24.0 and FlashGot 1.5.5.92, I also have Download Master, the Firefox plugin is uninstalled. In Frefox options I have selected Ask every time where I want to save a file.

Generally everything works well, but I have the problem to download Quicktime from http://www.apple.com/quicktime/download/

I click big blue Download Now button, then dialog window appears, where I can choose whether to use FlashGot or built-in download manager. Meanwhile with the traffic control program I see the download started on background, and also the page changing, saying Thank you for downloading bla-bla-bla.

a) When I select on the dialog window to download with FlashGot and choose my preferred "Download Master" download manager, and then click Save button, nothing happens, I can click so much as I want, nothing happens (on other sites it works well, Download Master starts downloading).

b) When I select option to use internal Firefox download manager, this dialog window disappears, and that's all, though on other sites it used to ask me where I want to save a file. But my traffic control program shows that downloading file continues, but there is no such download in Firefox built-in download manager.

c) When I click Cancel, the dialog window closes and background download stops.

I also noticed, that when I quickly make my choice, without waiting for "Thank you" page to load, the download starts as it should be. But I really must be fast to make my choice.

Any help to get it working I will appreciate. Thank you!

Re: can't download quicktime from Apple site

Posted: Fri Oct 25, 2013 2:49 pm
by therube
That is a Mozilla bug.
Nothing to do with FlashGot.

Bug 673366 - me.com file download fails when "Always ask me where to save files" is enabled

(At least temporarily) disable ... Options | General -> Downloads, is set to /Always ask me where to save files/.
(Or wherever that setting may be in FF?)

Re: can't download quicktime from Apple site

Posted: Sat Oct 26, 2013 4:18 pm
by serhiy
Thank you, you're right, that's Firefox bug. Temporal resolution would be to set the constant download path in Firefox. And Download managers, they usually always ask, where to save a file.