[RESOLVED] Problems logging into webmail account (web.de)

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anbu
Posts: 19
Joined: Thu Feb 12, 2015 7:35 pm

Re: Problems logging into web-based mail account (web.de)

Post by anbu »

barbaz wrote:So I've taken the log with ABE disabled and the log of the failed login with ABE enabled, stripped timing statistics, moved request URLs to the front, and done a diff...
Nothing stands out to me, anyone else?

1) > http://img.ui-portal.de/fallback/201311 ... _32x32.png GET 200 image/png


2)> http://info.web.de/content?ac=1&posName ... 2627896534 GET (Aborted) NS_BINDING_ABORTED

3) > http://info.web.de/content?ac=3&posName ... 2627896534 GET (Cache) text/javascript

4) > http://js.ui-portal.de/homepage/cs/39/2 ... omepage.js GET (Cache) application/javascript

5) > https://3c.web.de/mail/client/start;jse ... r_bg=light GET null Redirect (cached)

6) > https://cdn.webde.de/cdn/mail/client/wi ... 6613539.js GET (Cache) application/javascript
11a38,39

7) > https://cdn.webde.de/cdn/mail/client/wi ... 333935.css GET 200 text/css (NS_ERROR_ABORT)
As I am not in any way familiar with code I can only point out what strikes me as odd:
1) the word "fallback" only comes up in the logs for the failed log-in.
2) the "http://info.web.de/" seems only to appear in the failed log-in logs
3) the word "javascript" only comes up once in the logs for the no-abe login which was successful, but it appear 20 times int the logs with abe enabled that wasn't successful.
4) the site "js.ui-portal.de" seems only to appear in the failed log-in logs
5) the phrase "GET null Redirect" only comes up in the failed log-in logs
6) the site "cdn.webde.de" seems only to appear in the failed log-in logs
7) NS_ERROR_ABORT only comes up in the failed log-in logs

I don't know if this is of any help....
anbu
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barbaz
Senior Member
Posts: 11143
Joined: Sat Aug 03, 2013 5:45 pm

Re: Problems logging into web-based mail account (web.de)

Post by barbaz »

That is very helpful.
I really think now, that you may be hitting a bug in ABE, especially given (5) and (7)...

Guess all there is to do now is wait for Giorgio to see this thread and respond...
*Always* check the changelogs BEFORE updating that important software!
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anbu
Posts: 19
Joined: Thu Feb 12, 2015 7:35 pm

Re: Problems logging into web-based mail account (web.de)

Post by anbu »

barbaz wrote:
Guess all there is to do now is wait for Giorgio to see this thread and respond...
Well,.....can we make sure he does....??? ;-)
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anbu
Posts: 19
Joined: Thu Feb 12, 2015 7:35 pm

Re: Problems logging into web-based mail account (web.de)

Post by anbu »

Hi,

all the last updates haven't changed anything so far. What do you think - how long will it take until this thread gets noticed. At the moment it feels like a dead end...

anbu
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barbaz
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Re: Problems logging into web-based mail account (web.de)

Post by barbaz »

anbu wrote:What do you think - how long will it take until this thread gets noticed. At the moment it feels like a dead end...
Don't know, I had added this thread to my subscription list and was going to bump it at the next break in actual bug reports being added...

Just keep bumping this every couple months or so until it gets noticed? (I can delete old "bump" posts as needed so that the thread doesn't get too cluttered.)
*Always* check the changelogs BEFORE updating that important software!
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Giorgio Maone
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Re: Problems logging into web-based mail account (web.de)

Post by Giorgio Maone »

Could you please provide me (in PM) with an account for logging in and test?
I couldn't register because I've got no German IP to use.
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barbaz
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Re: Problems logging into web-based mail account (web.de)

Post by barbaz »

@anbu: a number of changes have been made to ABE recently, does this issue still persist for you in NoScript latest development build?
*Always* check the changelogs BEFORE updating that important software!
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anbu
Posts: 19
Joined: Thu Feb 12, 2015 7:35 pm

Re: Problems logging into web-based mail account (web.de)

Post by anbu »

Hi barbaz,

I've just looged into my mail account and it worked immediately! I was so surprised. Then I tried it again after closing FF and re-launching it - and it worked again! Something in the changes that were made to ABE apparently did the trick. I hope it stays that way!!!
Thank you very much for all your help!
Yours
anbu
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barbaz
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Re: Problems logging into web-based mail account (web.de)

Post by barbaz »

Awesome! Image
Thanks for reporting your findings.
*Always* check the changelogs BEFORE updating that important software!
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