InformAction Forums

Posted: **Sat Feb 07, 2015 11:02 pm**

Hi Barbaz,

My apologize for the delay in responding.

I finally got around to addressing this issue again and tried a few of your suggestions to no avail. This is what I did or attempted to do based on the string of communiques'.

I went to the "about:config" then no script. Under the development I double-clicked it then added "hulu.com" and huluim.com in alphabetical order then pressed "ok." Shut down Fx and restarted it and Hulu was there again. So unfortunately that approach didn't work. Oh, and I couldn't find any subsequent "http://noscript.net" or https://noscript.net" to also add the respective Hulu sites.

With regards to the profile approach. Unfortunately in your instructions you mentioned "a new profile" after backing up the original but you didn't tell me how I can add or create a new Fx profile? Once you respond to this question, I will attempt to correct this recurring issue by your profile recommendation.

Again, thanks for your time and patience.

CowboysFan.

Posted: **Sat Feb 07, 2015 11:59 pm**

cowboysfan wrote:I went to the "about:config" then no script. Under the development I double-clicked it then added "hulu.com" and huluim.com in alphabetical order then pressed "ok." Shut down Fx and restarted it and Hulu was there again. So unfortunately that approach didn't work. Oh, and I couldn't find any subsequent "http://noscript.net" or https://noscript.net" to also add the respective Hulu sites.

All that sounds right except what's "the development"? When you went about:config and then noscript did you see "noscript.untrusted"? That entry is what I meant. (It might be blank if you haven't used that feature yet, if so just set its value to: )

Code: Select all

hulu.com huluim.com http://hulu.com http://huluim.com https://hulu.com https://huluim.com

cowboysfan wrote:With regards to the profile approach. Unfortunately in your instructions you mentioned "a new profile" after backing up the original but you didn't tell me how I can add or create a new Fx profile?

Oh, sorry about that

The profile manager in SeaMonkey 2.32 is broken, not sure about Firefox (does Firefox even still have a builtin profile manager?)
Download and extract the Profile Manager and run it. You should see your Firefox profile(s). If so select "New".
(Strongly recommend you shut down Firefox before running the Profile Manager application!)

If you screw up, no big deal because you still have that backup on the SD card right?

Posted: **Mon Feb 09, 2015 12:55 am**

barbaz wrote:(does Firefox even still have a builtin profile manager?)

Yes, and it seems to work fine. Just run Firefox from the command line with the -P flag.

Posted: **Thu Feb 19, 2015 1:15 am**

Hi Barbaz,

It's been quite the past few weeks for me but things are settling down for me now.

Ok, I completely understand that you want me to go back to your one of your original recommendations to complete a profile clean, but as I've inquired most recently; although you think you explained it well to a novice such as myself, you didn't. Based on the instructions, after I back up the profile I have no idea of what exactly I'm cleaning (is deleting certain files or attributes inferred here?). In my most recent request and question I asked how would go about creating a new Fx profile since you inferred this in your recommendation?

Also in response to your question I'm using NS version 2.6.9.11. Again, please don't take offense to my response because I'm lost and trying to fully understand your directions/directives and appreciate your patience.

Thanks again,

Cowboyfan

Posted: **Thu Feb 19, 2015 1:39 am**

Oh, I forgot to list the extensions I have or use daily;

ad block plus
ads removal
mask me
no google analytics
sam find bookmark bar

bearing in mind that I followed your previous recommendation and disabled all of the above and Hulu still showed up in my whitelist, so I don't think any of these are the culprit.

Thanks,

Posted: **Thu Feb 19, 2015 3:28 am**

cowboyfan wrote:Hi Barbaz,

It's been quite the past few weeks for me but things are settling down for me now.

Ok, I completely understand that you want me to go back to your one of your original recommendations to complete a profile clean, but as I've inquired most recently; although you think you explained it well to a novice such as myself, you didn't. Based on the instructions, after I back up the profile I have no idea of what exactly I'm cleaning (is deleting certain files or attributes inferred here?). In my most recent request and question I asked how would go about creating a new Fx profile since you inferred this in your recommendation?

This is a different way to do it than mentioned above, but maybe it will be clearer to you.
1) Open a Command Prompt (it's somewhere in your Start menu, All programs > Accessories I think, but maybe I'm wrong.)
2) Type "cd " (without quotes) plus the complete path to your Firefox install directory (the one with firefox.exe in it). The Firefox install directory path should be enclosed in double quotes (" "). Hit Enter.
3) Type

Code: Select all

firefox.exe -P

and hit Enter again.
4) Click "Create Profile", click Next, give the profile a unique name then click "Finish". Highlight the profile you just created in the list if it isn't already, and select "Start Firefox".
Done! I hope that's clear enough, if not I probably can't be clearer as I don't use Firefox or Windows on a daily basis.

Once that's done, install NoScript latest development build from that link, and see if you still have the issue.
If not, quit Firefox, then from your old profile folder copy the entire extensions folder into the new profile folder, restart Firefox, confirm EVERY install, taking note of each extension name and version.
If you reproduce the problem already, it's definitely an extension doing it. If still not reproduced, quit Firefox again and copy prefs.js from the old profile to the new... you should see hulu and huluim in the NoScript whitelist, so remove them, click OK, and restart Firefox...
Do they stay gone? If not, repeat with another clean profile, but this time, instead of copying prefs.js, manually reconfigure your extensions and Firefox; how about then?

cowboyfan wrote:please don't take offense to my response because I'm lost and trying to fully understand your directions/directives and appreciate your patience.

Stop being so hard on yourself. I'm not offended by your lack of understanding.

cowboyfan wrote:Oh, I forgot to list the extensions I have or use daily;

Could you please tell me also the version that you have installed of each extension? I'd like to have the same links to all of them that you got them from, which of these guessed links are correct? (if you got it from the browser addons manager, then links to addons.mozilla.org are indeed right.)

ad block plus https://addons.mozilla.org/addon/adblock-plus/
ads removal [Hmm, I can't find an xpi but I saw this http://dottech.org/138743/what-is-ads-r ... nstall-it/.]
mask me https://addons.mozilla.org/addon/maskme/
no google analytics https://addons.mozilla.org/addon/no-google-analytics/ (this addon is completely redundant with NoScript if you haven't (Temp-)Allowed google-analytics.com. I suggest outright removing it.)
sam find bookmark bar https://addons.mozilla.org/addon/samfind-bookmarks-bar/

I installed NoScript latest development build alongside both MaskMe and Samfind bookmarks bar primary releases from those links (in a completely fresh profile) in a Firefox test VM, leaving all default settings, and that didn't reproduce your issue... but wow that is a really long hang on browser startup!
I don't know if that's meaningful information or not.

cowboyfan wrote:bearing in mind that I followed your previous recommendation and disabled all of the above and Hulu still showed up in my whitelist, so I don't think any of these are the culprit.

Just to be clear, this is what you did:
1) Disable all of those in Add-ons Manager (Ctrl-Shift-A), leaving only NoScript enabled
2) Restart Firefox
3) Remove hulu/huluim from NoScript whitelist
4) Restart Firefox
and then the entries were back?

Posted: **Sun Feb 22, 2015 10:05 pm**

Hi Barbaz,

I fear that we are having a major breakdown in communication, particularly since you indicated that you don't use Windows.

Keeping in mind again that I'm a novice and not very computer savvy, you keep referring to doing a "clean profile" thing, but I asked you how to create a clean profile. As you can see from your instructions below that I copied and pasted, you don't explain how I might go about his. I also don't understand from your instructions exactly what I'm cleaning or supposed to clean because the instructions don't provide this information. For all intents and purposes it tells me how to find no script files and to modify them. It doesn't tell me how I would modify them etc... with what extension, revision etc.. Moreover, as previously noted, I followed these steps previously and because Fx is the only browwer I use, whenever I made any attempts to remove any hulu values, they reappeared whenever I restarted the browser.

I sincerley hope that you haven't grown tired of trying to help me, but I'm really trying to understand this and resolve the problem.

thanks again,

Cowboyfan.

CLEAN PROFILE RECOMMENDATION?

OK based on that one statement, now I'm going to advise you, before touching about:config at all:
1) Completely shut down Fx
2) Find your profile folder
3) Back up that entire folder to an external disk, then remove the external disk from your system
Now that you've done that...

No, you literally type 'about:config' (without quotes) in your *browser's* address bar and hit Enter. You should be presented with a warning saying that you may void your warranty. Go ahead and promise to be careful, and then in the filter bar, type 'noscript.' (again, without quotes). You now should have a list of entries mostly 'noscript.[whatever]' on the left, column saying 'default' or 'user set', column 'Type' saying boolean integer or string, and a column of values for the named settings listed on the left.
To modify a pref, double-click it.

Jan 26th (f/u response after I attempted the clean profile)

...shut down Fx, then *copy* back places.sqlite and localstore.rdf (or is it called something like xulstore.json now? Just in case, copy that too if it's there) to the new profile. Your bookmarks and toolbar settings should be back.
Before re-starting Fx copy the extensions directory too if you want all your add-ons back, but I suspect if you do that and confirm the installation of all your add-ons, there's a good chance the issue will return... (if it does, you KNOW it's an add-on being naughty causing that issue)
At least this will give you a good chance to make sure you know about all the add-ons you had.

Posted: **Sun Feb 22, 2015 10:15 pm**

cowboyfan wrote:Hi Barbaz,

I fear that we are having a major breakdown in communication,

Yep. Sorry about that, can you figure out what I'm doing wrong in communicating with you?

cowboyfan wrote:you keep referring to doing a "clean profile" thing, but I asked you how to create a clean profile. As you can see from your instructions below that I copied and pasted, you don't explain how I might go about his.

Actually I did explained how to create a clean profile. Shut down Firefox before proceeding. Instructions are in the following quotation from me which I've now turned bright blue:

barbaz wrote: 1) Open a Command Prompt (it's somewhere in your Start menu, All programs > Accessories I think, but maybe I'm wrong.)
2) Type "cd " (without quotes) plus the complete path to your Firefox install directory (the one with firefox.exe in it). The Firefox install directory path should be enclosed in double quotes (" "). Hit Enter.
3) Type
Code: Select all
firefox.exe -P
and hit Enter again.
4) Click "Create Profile", click Next, give the profile a unique name then click "Finish". Highlight the profile you just created in the list if it isn't already, and select "Start Firefox".
Done! I hope that's clear enough, if not I probably can't be clearer as I don't use Firefox or Windows on a daily basis.[/color]

cowboyfan wrote:I sincerley hope that you haven't grown tired of trying to help me, but I'm really trying to understand this and resolve the problem.

No I'm not tired of you at all. I appreciate that you're trying to understand this, I get that it's hard 'cause you kinda got plunged in the deep end. I will help you get this resolved as much as I can. I'd actually like to know what's causing this as much as you would.

Posted: **Sun Feb 22, 2015 10:37 pm**

UPDATE: after last response 17:27 est

Hi Barbaz,

I guess I am just going to have to throw in the towel at this forum and try another.

I followed your last recommendations to a tee with variations of your instructions and couldn't get past the initial "cd" command and kept getting the following message "cd firefox.exe " is not recognized as an internal or external command, operable program or batch file.

So, I tried other variations of your instructions by entering the following.

1) cd \"firefox.exe" which didn't work.
2) cd"firefox.exe." "
3) cd /firefox.exe "
4) cd /"firefox.exe" "

and so on... So, clearly I'm either missing something or this is way beyond me. Whatever the case, I appreciate your efforts.

Thanks.

Cowboyfan

Posted: **Sun Feb 22, 2015 10:48 pm**

Not cd firefox.exe. Assuming a default installation (and IIRC), pasting this in as-is should do

Code: Select all

cd "C:\Program Files (x86)\Mozilla Firefox\"

By "installation directory" I meant the folder which contains firefox.exe.

Posted: **Tue Mar 03, 2015 1:31 am**

Hi Barbaz,

Yes,yes, yes..... Eureka, you did it. I got through the 1st and 2nd part of creating a new profile. Wow, this had been a real roller coaster right and I nearly gave up but I prayed about it along with patience within myself and felt led to come back to see if you responding to my surrender.

Please let me explain the obstacle I faced when following your instructions. As a novice, when in or using the cmd prompt, my C drive profile would show up,then I would have to type in cd\ in order to get the "c:\" command. From here, because I didn't fully understand what you wanted me to type in after this, it kept giving a "not recognized command."

So, after I cut-n-past what you told me (oh, first tried cutting and pasting the "code:selectall" command only to discover that wasn't what I was supposed to copy) I got the right command to create the new profile successfully, so thank you so much for your patience.

After I restarted the Fx browser, the Hulu and Huluim.com sites were gone. Just to be sure I tried it again and and again to confirm that no other program would reinstate the unwanted sites.

Now that I'm finally through this nightmare, I'm back to square one with regards to retrieving my previous favorites sites from on both the Fx side and Sam Find toolbar. Therefore, if you can be just a little bit more patient with me and show me how to do this again, I will be ever so grateful. Oh, and trust me, I'm not the idiot I appear. In fact, I have a start up online company but I'm very much a novice when it comes to computers and the internet. But, once I learn something I become proficient at it fairly quickly.

Thanks again,

Cowboyfan

Posted: **Tue Mar 03, 2015 2:17 am**

cowboyfan wrote:Hi Barbaz,

Yes,yes, yes..... Eureka, you did it. I got through the 1st and 2nd part of creating a new profile. Wow, this had been a real roller coaster right and I nearly gave up but I prayed about it along with patience within myself and felt led to come back to see if you responding to my surrender.

Please let me explain the obstacle I faced when following your instructions. As a novice, when in or using the cmd prompt, my C drive profile would show up,then I would have to type in cd\ in order to get the "c:\" command. From here, because I didn't fully understand what you wanted me to type in after this, it kept giving a "not recognized command."

So, after I cut-n-past what you told me (oh, first tried cutting and pasting the "code:selectall" command only to discover that wasn't what I was supposed to copy) I got the right command to create the new profile successfully, so thank you so much for your patience.

Great! I knew you could figure it out

cowboyfan wrote:Therefore, if you can be just a little bit more patient with me and show me how to do this again, I will be ever so grateful.

Sure, no problem.

OK, so now that you know how to create a new profile you should be able to understand any instructions I had previously posted about copying files from one profile to another. IIRC your profile folders are located somewhere in "C:\Users\<your-username>\AppData\Roaming\Mozilla\" (AppData is hidden, you either need to show hidden files/folders or click to the right of the Windows folder viewer path breadcrumbs and manually type it). You've found them if you see folders with 8 random characters + a dot + your profile names, and a "profiles.ini" file.

So, locate your profiles, then completely shut down Firefox.
Copy the following files and folders from the profile folder which contains the profile where hulu/huluim added all the time, to the profile folder of the profile where that doesn't happen, completely overwriting what's already there:
1) extensions folder (this should restore your samfind bookmarks. Delete the existing extensions directory first.)
2) places.sqlite (this restores your normal bookmarks)
3) xulstore.json (this restores your toolbar customizations)

Restart Firefox and install your extensions as prompted. If hulu and huluim do *not* show up, completely shut down Firefox and copy prefs.js from old profile to new profile as well. You will then see hulu and huluim in your NoScript whitelist, however they might stay removed this time...

cowboyfan wrote:Oh, and trust me, I'm not the idiot I appear.

You are assuming that the fact it's taken so long to explain things to you and that we had a communication problem earlier, makes you look like an idiot. Wrong.
Obviously you have no idea how bad it gets. Read this

cowboyfan wrote:But, once I learn something I become proficient at it fairly quickly.

I'm generally the same way...

cowboyfan wrote:Thanks again

You're welcome

Posted: **Tue Mar 03, 2015 11:42 pm**

Hi Barbaz,

OMG, you are a saint for your patience, even dealing with many of my typos and figuring out what the heck I was talking about.

At any rate, I felt bad about not getting this thing right from the beginning due to not understanding your instructions. You see, as a novice we tend to take everything a tech expert literally when it comes to your instructions, but often times you techies talk in techie-talk because you're so used to knowing exactly what you mean. But, the novice doesn't understand often times that there are exact phrase, spaces, characters etc...that has to be either included or omitted, thus adding to the obstacle(s) or complications.

Nevertheless, as I've mentioned before I am not really an idiot (albeit puter illeterate lol) once I learn something I become pretty good at it. That being said, I read the service call to the link you gave me and also enjoyed the laugh. Even as a novice it's hard to believe the call is an actual call and not one made up because I can't fathom how someone could be "that clueless" when it comes to computers. That's not to say that I'm any better or being critical; just hard to believe.

Ok, now that you were once again a saint and provided me with the profile transfer instruction, I will go and try them out and keep you posted how I fair.

Thank you, thank you, thank you again.

Cowboyfan.

Posted: **Wed Mar 04, 2015 1:55 am**

UPDATE: Progress and slight Bump

Hi Barbaz,

Boy I gotta tell ya that you are good. Ok, here's the latest. I followed your instruction to recover my bookmarks, extensions etc...

First, I had to go back and refer to your instruction for accessing the new profile on my HD and used the "run window" and enter "%appdata% to find it. Of note, I did notice that when I created the new profile (by following your recommendations) I gave it a new name, but there was a duplicate profile there as well named "default."

So, from here I continued following the instructions and successfully transferred all of my "bookmarks" from the old profile to the new. However, I couldn't successfully do the same for my "Sam Find" bookmarks or toolbar. I noticed that on the new profile there was in fact a "xulstore.json" file but it wasn't in my profile I copied on January 25th. (wow, we've been at this for this long. lol). Also, as far as the extensions are concerned. Again, I followed your instructions to the T but for whatever reason my extensions did not transfer over to the new profile.

Anyways, I"m hopeful you'll be able to brainstorm and guide me on how I can recover the Sam Find bookmarks and tool bar settings.

Thanks again, and I will await your response.

God bless,

Cowboyfan

Posted: **Wed Mar 04, 2015 2:06 am**

Samfind bookmarks is just an extension.

If you didn't get a bunch of extra tabs prompting you to install your extensions, maybe it just didn't prompt for whatever reason (occasionally it doesn't)...

If you see your extensions disabled in Tools > Add-ons Manager > Extensions, re-enable them manually.
If that doesn't work, go into the extensions/ folder of your old profile ("default") with Firefox running, and drag the samfind xpi file from there into the Firefox window and accept the prompt to install (that is, if it doesn't say the XPI is corrupt and not allow you to install it).

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