[RESOLVED] NoScript and Kayako

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roddk939

[RESOLVED] NoScript and Kayako

Post by roddk939 »

I had to disable the add-on this morning, yesterday's update disabled my Kayako ticket system. This morning's update didn't didn't correct it. Disabling the add-on gave me full use of the system.

If you'd like to test yourself, you can visit: https://my.kayako.com/

Firefox: 51.0a2
NoScript: 2.9.5rc29
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
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Giorgio Maone
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Re: NoScript and Kayako

Post by Giorgio Maone »

Please check latest development build rc30, thanks.
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:49.0) Gecko/20100101 Firefox/49.0
roddk939

Re: NoScript and Kayako

Post by roddk939 »

same issue
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
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Giorgio Maone
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Re: NoScript and Kayako

Post by Giorgio Maone »

Could you please describe the problem in more details (what does not work on kayako, exactly)?
Is e10s enabled on your browser?
Does the problem persist even if NoScript is the only add-on installed?
Could you please also try latest development build rc31?
Thank you!
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
roddk939

Re: NoScript and Kayako

Post by roddk939 »

yes, e10s is enabled (running firefox aurora)

when noscript is disabled, the site displays normally
when noscript is enabled, the site displays as a blank page

this is a public site that is giving me the issue https://my.kayako.com/ (also happens on our private kayako site)

sites were working normally yesterday, no script updated yesterday afternoon, then the sites stopped working
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
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Giorgio Maone
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Posts: 9546
Joined: Wed Mar 18, 2009 11:22 pm
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Re: NoScript and Kayako

Post by Giorgio Maone »

roddk939 wrote:yes, e10s is enabled (running firefox aurora)

when noscript is disabled, the site displays normally
when noscript is enabled, the site displays as a blank page
I didn't go past the login page, but it seems to work for me. Firefox 50 up to 53.0a1 (Nightly), NoScript latest development build (rc31).
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
roddk939

Re: NoScript and Kayako

Post by roddk939 »

this has been corrected. a site that i allowed 7 years ago was somehow marked as forbidden
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
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