[RESOLVED] Merriam-Webster Website: Links Unresponsive

Ask for help about NoScript, no registration needed to post
CelticKat

[RESOLVED] Merriam-Webster Website: Links Unresponsive

Post by CelticKat »

Hi.

I don’t know why this is occurring, but if I go on Merriam-Webster’s website (merriam-webster.com), and I click on a link, nothing happens—no error message, no popup, absolutely nothing. I know it’s the website or FF because it worked just fine in Safe Mode. I’m pretty sure it’s NoScript because I disabled most other addons and it still happened; I say most because what I didn’t disable was my theme, but I doubt that caused it as it’s a very simple, basic theme; it was preinstalled with FF as an option (not the default one, just as an option; I’m running Pastel Gradient (https://addons.mozilla.org/en-US/firefo ... -gradient/)). If it is NoScript, then I know it’s something other than the script-blocking because I disabled this function but left everything else enabled, and it still occurred.

Thanks.

NOTE: Not sure if it’s listed below, but just in case, my OS is Win7 Pro SP1.

Troubleshooting Information:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Troubleshooting Information: Part ONE

Post by CelticKat »

Info's too long, so I'll have to put it in parts. Here goes Part One.

Application Basics
------------------

Name: Firefox
Version: 36.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: about:addons-memory
Version: 10
Enabled: true
ID: about-addons-memory@tn123.org

Name: Clearly
Version: 10.2.1.7
Enabled: true
ID: readable@evernote.com

Name: Disconnect
Version: 3.15.3
Enabled: true
ID: 2.0@disconnect.me

Name: DuckDuckGo Plus
Version: 0.4.6
Enabled: true
ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Feedly Notifier
Version: 2.8.3
Enabled: true
ID: jid1-BOjn8b0IM7kH2w@jetpack

Name: Flash Video Downloader - YouTube HD Download [4K]
Version: 7.1.2
Enabled: true
ID: artur.dubovoy@gmail.com

Name: HTTPS-Everywhere
Version: 4.0.2
Enabled: true
ID: https-everywhere@eff.org

Name: LastPass
Version: 3.1.77
Enabled: true
ID: support@lastpass.com

Name: NoScript
Version: 2.6.9.15
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Pushbullet
Version: 179
Enabled: true
ID: jid1-BYcQOfYfmBMd9A@jetpack

Name: Restartless Restart
Version: 9
Enabled: true
ID: restartless.restart@erikvold.com

Name: RightToClick
Version: 2.9.5
Enabled: true
ID: {cd617375-6743-4ee8-bac4-fbf10f35729e}

Name: StumbleUpon
Version: 4.19
Enabled: true
ID: {AE93811A-5C9A-4d34-8462-F7B864FC4696}

Name: Stylish
Version: 2.0.2
Enabled: true
ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}

Name: TheSage one-click lookup
Version: 5.0.4406
Enabled: true
ID: wcapturex@deskperience.com

Name: TinEye Reverse Image Search
Version: 1.1
Enabled: true
ID: tineye@ideeinc.com

Name: Xmarks
Version: 4.3.5
Enabled: true
ID: foxmarks@kei.com
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Troubleshooting Information: Part TWO

Post by CelticKat »

Name: µBlock
Version: 0.8.6.0
Enabled: true
ID: {2b10c1c8-a11f-4bad-fe9c-1c11e82cac42}

Graphics
--------

Adapter Description: Intel(R) Q965/Q963 Express Chipset Family
Adapter Drivers: igdumd64 igdumdx32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2400 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x2992
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (6.2.9200.16492)
Driver Date: 9-23-2009
Driver Version: 8.15.10.1930
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version.
Subsys ID: 2808103c
Vendor ID: 0x8086
WebGL Renderer: Blocked for your graphics driver version.
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.newtab.url: about:blank
browser.places.smartBookmarksVersion: 7
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20150222232811
browser.startup.homepage: https://duckduckgo.com/
browser.startup.homepage_override.buildID: 20150222232811
browser.startup.homepage_override.mstone: 36.0
browser.tabs.closeWindowWithLastTab: false
browser.urlbar.default.behavior: 0
dom.event.contextmenu.enabled: false
dom.max_chrome_script_run_time: 0
dom.mozApps.maxLocalId: 1001
dom.mozApps.used: true
extensions.lastAppVersion: 36.0
font.internaluseonly.changed: true
media.gmp-gmpopenh264.enabled: true
media.gmp-gmpopenh264.lastUpdate: 1423277131
media.gmp-gmpopenh264.version: 1.3
media.gmp-manager.lastCheck: 1425240690
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1425236837
places.history.expiration.transient_current_max_pages: 53460
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.flash: 1
plugin.state.npdeployjava: 0
plugin.state.nppdf: 0
plugin.state.npwcx: 1
print.printer_PDFCreator.print_bgcolor: false
print.printer_PDFCreator.print_bgimages: false
print.printer_PDFCreator.print_colorspace:
print.printer_PDFCreator.print_command:
print.printer_PDFCreator.print_downloadfonts: false
print.printer_PDFCreator.print_duplex: 1515870810
print.printer_PDFCreator.print_edge_bottom: 0
print.printer_PDFCreator.print_edge_left: 0
print.printer_PDFCreator.print_edge_right: 0
print.printer_PDFCreator.print_edge_top: 0
print.printer_PDFCreator.print_evenpages: true
print.printer_PDFCreator.print_footercenter:
print.printer_PDFCreator.print_footerleft: &PT
print.printer_PDFCreator.print_footerright: &D
print.printer_PDFCreator.print_headercenter:
print.printer_PDFCreator.print_headerleft: &T
print.printer_PDFCreator.print_headerright: &U
print.printer_PDFCreator.print_in_color: true
print.printer_PDFCreator.print_margin_bottom: 0.5
print.printer_PDFCreator.print_margin_left: 0.5
print.printer_PDFCreator.print_margin_right: 0.5
print.printer_PDFCreator.print_margin_top: 0.5
print.printer_PDFCreator.print_oddpages: true
print.printer_PDFCreator.print_orientation: 0
print.printer_PDFCreator.print_page_delay: 50
print.printer_PDFCreator.print_paper_data: 9
print.printer_PDFCreator.print_paper_height: 11.00
print.printer_PDFCreator.print_paper_name:
print.printer_PDFCreator.print_paper_size_type: 0
print.printer_PDFCreator.print_paper_size_unit: 1
print.printer_PDFCreator.print_paper_width: 8.50
print.printer_PDFCreator.print_plex_name:
print.printer_PDFCreator.print_resolution: 1515870810
print.printer_PDFCreator.print_resolution_name:
print.printer_PDFCreator.print_reversed: false
print.printer_PDFCreator.print_scaling: 1.00
print.printer_PDFCreator.print_shrink_to_fit: true
print.printer_PDFCreator.print_to_file: false
print.printer_PDFCreator.print_unwriteable_margin_bottom: 0
print.printer_PDFCreator.print_unwriteable_margin_left: 0
print.printer_PDFCreator.print_unwriteable_margin_right: 0
print.printer_PDFCreator.print_unwriteable_margin_top: 0
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.donottrackheader.enabled: true
privacy.donottrackheader.value: 1
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1423610786
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Troubleshooting Information: Part THREE

Post by CelticKat »

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Troubleshooting Information: Part FOUR

Post by CelticKat »

NSS
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC

NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Troubleshooting Information: Part FIVE

Post by CelticKat »

NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Troubleshooting Information: Part SIX

Post by CelticKat »

NSSUTIL
Expected minimum version: 3.17.4
Version in use: 3.17.4

Experimental Features
---------------------
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
CelticKat

Sorry about that

Post by CelticKat »

Hey.

Sorry about that. :/ I don't know entirely why, but everytime I copy/pasted the info, it kept saying something in the content box was alerting its spam filter. Was I posting too fast perhaps? I don't know, but anyway, here's the info.

Thanks in advance for your help! ^_^
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
User avatar
Thrawn
Master Bug Buster
Posts: 3106
Joined: Mon Jan 16, 2012 3:46 am
Location: Australia
Contact:

Re: Merriam-Webster Website: Links Unresponsive

Post by Thrawn »

I can reproduce this if I allow merriam-webster.com, but ironically it works if I leave the whole site blocked.

Judging by the messages in the error console, it may need surrogates for amazon-adsystem.com and scorecardresearch.com. Just providing blank functions for amznads.getAds and COMSCORE.beacon didn't work, though. barbaz, any ideas?
======
Thrawn
------------
Religion is not the opium of the masses. Daily life is the opium of the masses.

True religion, which dares to acknowledge death and challenge the way we live, is an attempt to wake up.
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:36.0) Gecko/20100101 Firefox/36.0
barbaz
Senior Member
Posts: 11143
Joined: Sat Aug 03, 2013 5:45 pm

Re: Merriam-Webster Website: Links Unresponsive

Post by barbaz »

This isn't about either an amazon-adsystem or comscore surrogate. I think the google-analytics surrogate needs an update.
*Always* check the changelogs BEFORE updating that important software!
-
barbaz
Senior Member
Posts: 11143
Joined: Sat Aug 03, 2013 5:45 pm

Re: Merriam-Webster Website: Links Unresponsive

Post by barbaz »

Yep that's it. I'll send Giorgio a PM.
*Always* check the changelogs BEFORE updating that important software!
-
barbaz
Senior Member
Posts: 11143
Joined: Sat Aug 03, 2013 5:45 pm

Re: Merriam-Webster Website: Links Unresponsive

Post by barbaz »

Should be working with latest development build 2.6.9.17rc1
Thanks Giorgio!
*Always* check the changelogs BEFORE updating that important software!
-
CelticKat

It works!

Post by CelticKat »

Woot! It works finally!

Thanks, all! ^_^
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Post Reply