[HANG] Firefox hangs When Visiting HKTV with NoScript on

[ReporterX]

I've got VMs to play with, I will try blocking it various ways and see how the site reacts

Done that in my Firefox testing VM - and doesn't matter how jwpcdn is blocked, same result. I tried setting it to 0.0.0.0 and using an addon that rejects requests instead of stopping them dead like nsIContentPolicy / NoScript.
So it's a problem with the site's handling of error to contact jwpcdn server (I'd like to try making the response HTTP 404 errors as well, but I don't have a safe way to test it).
Further investigation would involve debugging the unresponsive script from the warning, but my attempt to do that crashed Firefox.

If this matters enough to you, you might consider pointing the hktvmall webmasters to this thread and let them know this could happen also if jwpcdn just goes down for some reason.

Great! It is my duty to report any bug that I find so I would like to contact hktvmall webmasters to fix it.
Unfortunately I couldn't find any contact info or email to their webmasters. I may contact their CS but I wonder if they will redirect it to the webmasters.
I have a feeling that it is difficult to communicate with a big company which I guess each department only cares about their own business and does not cooperate well. My report will never reach the webmasters.

BTW what VM software are you using?

[barbaz]

I have a feeling that it is difficult to communicate with a big company which I guess each department only cares about their own business

And it's good (or neutral) for business for their site to crash potential customers' browsers?

BTW what VM software are you using?

Oracle VM VirtualBox version 4.3.20 with extension pack

[ReporterX]

I have a feeling that it is difficult to communicate with a big company which I guess each department only cares about their own business

And it's good (or neutral) for business for their site to crash potential customers' browsers?

You know, bureaucracy. I don't think it is the responsibility of the CS to deal with website maintenance,
Just like the government, the official will ignore it when it is not part of their job.
I would like to contact their IT department directly, but I wouldn't find any way to contact them.

Anyway Email was sent but I have yet to receive any reply (or acknowledgement).

[barbaz]

Anyway Email was sent but I have yet to receive any reply (or acknowledgement).

Cool, let us know the response if you get one.