I'm thinking of something like:
What kind of problem are you experiencing?
- Site doesn't work...
<instructions to check menu, submenus, error console, etc>
- Blocked site(s): <action>
- XSS filter: <action>
- ABE message: <action>
- Clearclick: <action>
- Cross-site Javascript: <action>
- Conflict with another extension, toolbar, etc...
<instructions on how to check which one is at fault>
- Other extension's fault: <action>
- Definitely NoScript's fault: <action>
- Configuration problems...
- Settings lost: <action>
- I can't figure out how to <xyz>: <action>
- Something else...
<instructions to search forum, links to sticky posts, etc, with encouragement to ask for help if not found>