[RESOLVED] no script icon is gone

[brianch]

A few days ago my no script icon on the bottom right of my firefox window dissapeared. I have tried reinstalling firefox and reinstalling no script alone without other adons. I do not have the .net microsoft addon and i have tried going into customize toolbar and there is no firefox icon there. My status bar is enabled as well as my icon in the noscript options. I installed a older version of no script and it worked until i closed firefox and reopened it. now it is once again gone. someone help... i have tried everything

[Giorgio Maone]

Have you got SiteAdvisor?

[Qman]

A few days ago my no script icon on the bottom right of my firefox window dissapeared. I have tried reinstalling firefox and reinstalling no script alone without other adons. I do not have the .net microsoft addon and i have tried going into customize toolbar and there is no firefox icon there. My status bar is enabled as well as my icon in the noscript options. I installed a older version of no script and it worked until i closed firefox and reopened it. now it is once again gone. someone help... i have tried everything

+1

Have you got SiteAdvisor?

No

[Giorgio Maone]

Please try Standard Diagnostic.

[Tom T.]

A few days ago my no script icon on the bottom right of my firefox window dissapeared. I have tried reinstalling firefox and reinstalling no script alone without other adons. I do not have the .net microsoft addon and i have tried going into customize toolbar and there is no firefox icon there.

Did you mean, "no NoScript icon in there", or "no firefox icon"? Just checking.

My status bar is enabled as well as my icon in the noscript options.

So you do have a functioning NoScript (else how could you get to the options menu), and the problem is only the statusbar icon, or you do not have NS at all? The reason I ask, and I admit it's a long shot:

I installed a older version of no script and it worked until i closed firefox and reopened it. now it is once again gone. someone help... i have tried everything

Do you by any chance have Sandboxie, or any other virtualized or sandboxed environment? What you described last is exactly what would happen if NS (or anything else) were installed in the most safely-configured sandbox (delete contents when browser closes). When first I installed Sandboxie, it took me a little while to get used to the fact that anything installed while it was guarding the browser, would be deleted when the browser was closed -- as you described. I still forget now and then. When a new build of NS is released, I must d/l it, move the .xpi installer out of the sandbox to (say) the desktop, close Firefox/Sandboxie, open an admin-privileged, non-sanboxed instance of Firefox, and drop the .xpi installer into it. > Restart the non-sandboxed browser > installation complete > now can close that browser and open a Sandboxed instance, which clones the new installation.

I'm sorry to intrude in the dialog between you and Giorgio, but a few phrases caught my eye, and just wanted to double-check. If none apply, please forgive me.
Thanks.

[Ravage]

I'm having the same problem.

When I load FF there's no NoScript icon, and all sites are allowed, as soon as I open a link in a new window, the new window (and all tabs within it) have NoScript running.

I'm not running anything else (Sandboxie or Site Advisor) that should be messing it up. I've tried FF reinstalls, NoScript reinstalls, etc.

Also, this problem began before the NoScript update this week.

[mwburden]

The NoScript icon that used to be in the bottom right of my FireFox window also vanished, but my whitelist still seems to be working.... I just can't add to it "on the fly"

[Giorgio Maone]

@mwburden & ravage:
did you reboot your system and/or disabled the .NET Framework assistant as suggested earlier in this post and on my blog?

Also, it might still be an Add-Ons Manager corruption.

[jgehrke]

Same for me - I just updated to Firefox 3.5 and no icon.

[Alan Baxter]

No problem here.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5
NoScript 1.9.5.1

[GoAWest]

Same for me - I just updated to Firefox 3.5 and no icon.

Add me to the list. I just noticed that the NoScript icon was missing from the status bar. There's also no icon in the "Customize" icon area. No diff after an uninstall & reinstall of NoScript, then Firefox un/reinstall, then reboot of Vista SP2 PC. Upgraded to Firefox 3.5 to see if it changed anything but also no diff. Have had to disable (and uninstall) NoScript so I can access new websites--apparently NS is present and running but I have no control (no status bar icon, no popup dialog on a blocked site, etc.) so I had to remove it.

[Giorgio Maone]

Standard Diagnostic and http://kb.mozillazine.org/Firefox_:_Iss ... sion_files please.

[No Mas]

Standard Diagnostic and http://kb.mozillazine.org/Firefox_:_Iss ... sion_files please.

You know, I'm looking at the lists in both of those links and thinking
that's a lot of work for this problem. Especially in this case where
I've changed little if anything (e.g. *could* I have done a Firefox
add-ins update, including NoScript, in the last few days--maybe. Have I
done a Windows Update in the last week or installed a new program--no). It
wasn't caused by the new Firefox 3.5 since I didn't upgrade to that until
*after* the NoScript icon vanished thinking it might be related (e.g.
latest update of NoScript).

I'm most puzzled as to why NoScript not only doesn't show an icon in the
status bar area, but doesn't even show one in the "Customize" area, as
thought the NoScript icon doesn't even exist. On other PCs (with older or
3.5 Firefoxes, on older or latest NoScript) the NoScript icon shows up in
the "Customize" area as well as the status bar. On a similar note, I've
noticed that the AdBlock Plus icon also comes and goes in the status
bar (when I have that extension enabled) so maybe that's a clue.

As I mentioned in my post, I've already un and reinstalled NoScript [1.9.5,
1.9.5.2beta), then Firefox, then rebooted the PC. Obvious next steps are to
completely uninstall Firefox (everything, including Prefs, bookmarks, etc.). And
other than installing the latest NoScript update (although with other FF
updates), I really hadn't done anything to that PC. I did try some
of the linked steps (deleting[renaming] assorted Firefox extensions.* files;
disabling all other Firefox extensions (not that many) and restarting FF-no diff.

As far as all the other list items (maybe it's malware [no mechanism to
get on my PC, run periodic SpySweeper just in case], maybe a virus [no
mechanism, have AntiVir software on just in case], maybe firewall [no SW
one; using a HW one], maybe plugin conflicts, full clean un/reinstall), those
are nice and vague enough to result in a huge amount of effort and number of
permutations to try. That would certainly make me go away and keep me busy for
a while, but I think it's a more effective of my time to just deinstall NoScript
and forget about it. Since there are plenty of other complaints (websearch
vs. just in this forum) about the missing icon, I'm sure somebody else
will eventually debug the actual source of the problem and the issue will
be corrected--or not.

[Nan M popping in]

You know, I'm looking at the lists in both of those links and thinking
that's a lot of work for this problem. Especially in this case where
I've changed little if anything (e.g. *could* I have done a Firefox
add-ins update, including NoScript, in the last few days--maybe.

Unfortunately for those who run extensions, the Standard Diagnostic is the smallest amount of work necessary to troubleshoot a problem with an extension; it's unavoidably linked to the way Fx extensions work - - they are patches that modify Fx when it's running, which means that they can interact with each other to produce this kind of problem, and, as such, the only foolproof way to locate the cause is to run the Standard Diagnostic. Sadly, the correlations you list are only that, and troubleshooting extensions bugs takes much more patience than some users are ready or able to put into it. But the troubleshooting is the price we Fx users pay for a browser that is extensible - - it's a dynamic environment that needs many hands on the rigging all the time.
I am one of those with not enough time. But in my case, I wouldn't run without NS, and so I don't have many other extensions installed - - which saves me troubleshooting time.

So, it's completely understandable that the Standard Diagnostic would put some people off the task of trying to trace the cause of an extension problem, and your conclusion that it's not worth persisting with NoScript is a matter for you as well.

However, consider that the indications from the solid database of causes of this vanishing icon problem that is getting built up here in these forums are that other extension/s are in fact interacting badly with NS in a trivial but disabling way, and that if this is happening to NS, then what other undiscovered interactions could be going on with other extensions - other extensions that you do rely on? The cause could eventually be sheeted down to NS, or it could equally end up being something in other extensions, plugins and the Fx code. Then only way to find it is to do the work, home in on the cause, and then work out how to fix it. Or, as with many Fx bugs, work out compromise.

That would certainly make me go away and keep me busy for
a while, but I think it's a more effective of my time to just deinstall NoScript
and forget about it. Since there are plenty of other complaints (websearch
vs. just in this forum) about the missing icon, I'm sure somebody else
will eventually debug the actual source of the problem and the issue will
be corrected--or not.

I don't understand why you feel the need to write that last statement.
The results of Standard Diagnostic runs from those with various extensions will be extremely helpful to the rest of the NS, and the Fx, community and if my own installation of NS plays up I feel obliged to run a Standard Diagnostic if the solution isn't immediately obvious. That's how debugging works - many reports.
If you don't value NS, then why make a point of saying you don't, in a forum that's trying to improve it?
If an extension that I don't want to support plays up, I simply uninstall it and move on.
Put up, or shut up.

[Mas]

Well, I guess I'm going to be the one to "put up" and shed some light on this after all. I had deinstalled NS and was doing an unrelated websearch when I saw a message about Firefox icons and "Microsoft .NET Framework 3.5." I checked my Vista Ultimate SP2 system and noticed that:

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (installed 6/26/09 as an "important update))
(note: two HotFixes for this had also been installed, KB953595 on 1/31/09 and KB958484 on 7/2/09. I left those alone).

had just recently been installed, about the same time I lost the NS (and, intermittently, the AdBlock Plus) icons. So I uninstalled that .NET Framework update, reinstalled NoScript (1.9.5) and restarted Firefox 3.5. Now the NS icon *and* the AdBlock Plus icons are permanently back in the status bar. And a NS icon is now back in the "Customize..." FF area. All the previous un & reinstalls of FF and NS tries hadn't made this happen as long as that .NET Framework update was installed.

So you can file this as the cause (for Firefox? For NoScript, and AdBlock and ...?), and I'd expect others to experience this as that "important update" patch is installed. All those "Standard diagnostic" and "Unable to install themes or extensions" steps, at least half of which I did before giving up on NS, weren't any help in debugging this.