[RESOLVED] Videos & galleries on guardian.co.uk don't load

[gouchout]

I'm using FF Nightly 22.0a1 (2013-02-24) with NS 2.6.5.8 rc3. I've just noticed that, on the guardian.co.uk site, image galleries (think they're hosted by twitter) & embedded video don't load. The galleries just show a wait cursor, & the video shows as a black window with no usual static content,play button, etc. There are no error messages or any indication at all what may be blocking them, except that if I disable the NS extension completely (not just "Allow Scripts Globally") they do work(They work with Chromium also). I've fiddled with options etc. all day but I'm completely stuck now. Here's a few example addresses:

http://www.guardian.co.uk/world/video/2 ... ists-video

http://www.guardian.co.uk/society/video ... eeds-video

http://www.guardian.co.uk/lifeandstyle/ ... ke-portion

http://www.guardian.co.uk/society/galle ... ornerhouse

Love NoScript BTW - indispensable extension

[Thrawn]

Anything in the Error Console (Ctrl+Shift+J), particularly under Errors or Info (not Warnings)? Please post full messages here. If the spam filter blocks them, then please send to one of the moderators via private message and we can post it for you.

[Thrawn]

From PM:

Code: Select all

Timestamp: 24/02/13 22:52:47
Error: ReferenceError: wl10343camp is not defined
Source File: http://www.guardian.co.uk/society/gallery/2010/apr/21/len-grant-billy-rolonde-cornerhouse
Line: 2244

Timestamp: 24/02/13 22:52:47
Error: TypeError: google.ads is undefined
Source File: http://www.guardian.co.uk/society/gallery/2010/apr/21/len-grant-billy-rolonde-cornerhouse
Line: 1708

Timestamp: 24/02/13 22:56:35
Error: ReferenceError: wl10343camp is not defined
Source File: http://www.guardian.co.uk/society/video/2011/jan/19/youth-unemployment-leeds-video
Line: 3333

Timestamp: 24/02/13 22:56:51
Error: Error: Load timeout for modules: http://s.ophan.co.uk/js/ophan.min.js http://s.ophan.co.uk/js/campaign.min.js
http://requirejs.org/docs/errors.html#timeout
Source File: http://static.guim.co.uk/static/11ff8a13e9749871b79d451f532e5edb882ec284/common/scripts/libs/requirejs/1.0.8/requirejs.js
Line: 7

Maybe there's something up with a surrogate script?

[Giorgio Maone]

What have you got under your "Untrusted" submenu?
Maybe you marked googleads as untrusted?
[Edit]
Actually, all I needed to allow to see the first video (the skull one) is:

• guardian.co.uk
• guim.co.uk
• ophan.co.uk
• twitter.com (yes, it's required)
• ajax.googleapis.com (should be in the default whitelist)

[Edit 2]
Checked the other pages and they work fine too under the arrangement above.

[gouchout]

Thank you for helping with this.
It was ophan.co.uk that I had marked as untrusted, perhaps as an ad domain or tracker. I've just noticed that my work machine allows it, & the Guardian's videos & galleries work there.Bit of a blind spot

[Guest]

[*]twitter.com (yes, it's required)

Great, that's solved my problem with the Guardian site: I had twitter marked as untrusted. Bizarre though that this is required to maken anything work on that site; I mean, why do I need to allow twitter to do a crossword?

And I agree with gouchout, great extension!

[Thrawn]

Bizarre though that this is required to make anything work on that site; I mean, why do I need to allow twitter to do a crossword?

Because the site is poorly written. They have woven the Twitter code in with their own code in such a way that if the Twitter code is missing, their code breaks and stops running. Which is a bit like designing a car that won't start if the air conditioning is broken.

[helicase]

Looks like they've fixed it. The site works properly now, without the need to allow ophan.co.uk or twitter (twitter doesn't even appear in the list anymore).

[gouchout]

Thanks for posting that - pleased to hear its fixed, because I'm sure it didn't used to be like that - that's why I was surprised that I had a problem, as I'm a longtime Guardian reader etc