[UNRELATED] Flash error with rdio.com and noscript

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ae123

[UNRELATED] Flash error with rdio.com and noscript

Post by ae123 »

I'm an rdio.com subscriber and have had some issues with listening to the site for the past few weeks. I only have this problem on my firefox profiles with noscript installed. I am running FF 11.0 on Win7 64-bit. I have Flash 11.2.202.233 installed.

About 1 minute into playing a song, I get the following error message in a popup:

---------------------------
Adobe Flash Player
---------------------------
A script in this movie is causing Adobe Flash Player to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?
---------------------------

If I select Yes, then the music stops. If I select No, then the popup goes away for a little while and then comes back. It does not seem to have any other effect on my computer.

Any ideas what might be causing this? I have allowed scripts for rdio.com.

Thanks.
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Tom T.
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Posts: 3620
Joined: Fri Mar 20, 2009 6:58 am

Re: Flash error with rdio.com and noscript

Post by Tom T. »

Confirming, this happens on *every* song there, not just intermittently?

First, please create a clean profile from scratch. Install *only* NoScript, leaving all the default settings.
If the problem disappears, then there is likely an extension conflict or profile corruption.
You can add back one extension at a time combined with NS, to find the culprit.

NOTE: I've seen two different threads recently from users who had both NoScript and FlashBlock installed. The latter is redundant to NoScript's Flash-blocking capability, and in each case, the issue resolved when FlashBlock was uninstalled.

If the problem persists on a clean profile (not just Safe Mode or add-ons disabled, because that doesn't rule out corruption of the existing profile), then we'll proceed from there, thanks.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28
ae123

Re: Flash error with rdio.com and noscript

Post by ae123 »

I think it has been happening pretty consistently about 60-90 seconds into a song.

Just now, I was able to quickly create a clean profile with only NoScript, and am not getting the error now. I will have to wait until the weekend to go through the full set of troubleshooting steps you outline below, but I will try to do so and to report back.

I do not have FlashBlock installed on my default profile.

Thanks for your help.
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
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GµårÐïåñ
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Re: Flash error with rdio.com and noscript

Post by GµårÐïåñ »

You have something that interferes with Flash. You should do the standard diagnostics by individually going through your addons. Focus on Ghostery if you have it, Adblock Plus, BetterPrivacy and then go on with the rest.
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Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.152 Safari/535.19 Comodo_Dragon/18.1.2.0
Tom T.
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Joined: Fri Mar 20, 2009 6:58 am

Re: Flash error with rdio.com and noscript

Post by Tom T. »

ae123 wrote:Just now, I was able to quickly create a clean profile with only NoScript, and am not getting the error now. I will have to wait until the weekend to go through the full set of troubleshooting steps you outline below, but I will try to do so and to report back.
No rush. The important thing is that since the issue disappears with NS only, on a clean profile, it's not a NoScript issue per se.

I'm going to mark this as Unrelated (to NoScript) based on the above, but by all means, do please post back when you have time to test and identify the culprit. It could help other users who encounter similar issues.

My good friend GµårÐïåñ has listed the most common suspects (aside from FlashBlock), so following his order of testing may save time.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28
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