Unable to activate board account

[NoThing]

Hello,

I've created my board acccount 2 days ago
but I didn't received any e-mail to activate it

when trying to login I get

The specified username is currently inactive.
If you have problems activating your account, please contact a board administrator.

so the account exists but is not activated

the FAQ says that, in this case, I should contact an administrator
but since i can not login and I don't find any e-mail adress to send this message
I have to post here (which is not the most appropriate place)

Maybe my e-mail adress was mispelled, so I could provide it again through private message, but how?
I could try a second register of course if there was no other solution.
Any help appreciated.

N.B. : the username I used to register was 'NoThing'
(I looked smart on this forum but maybe I hit a programming bug )

[NoThing]

I omitted to say I don't use any spam filter.

[Giorgio Maone]

Please send me a PM with your email address.

[NoThing]

Thanks,

I've sent my e-mail adress (with my board username) at (edited out to avoid harvesting)
I hope it was the place where to send the infos.

[NoThing]

After investigating at my mail server neuf.fr, they indeed blocked my activation e-mail as a spam
although no filter is set (or has ever been set) on this mail box (?)
I finally got the mail and activated my account with the activation link

I'll have to contact neuf.fr for some explanations
(what's more, since no filter is set on my mail box I cannot even disable this filtering,
and they give no reason for filtering this mail in particular)

here is the content of your activation e-mail that was blocked (stripped of the activation code)

Welcome to InformAction Forums forums

Please keep this e-mail for your records. Your account information is as
follows:

----------------------------
Username: XXX

Board URL: http://forums.informaction.com
----------------------------

Please visit the following link in order to activate your account:

http://forums.informaction.com/ucp.php? ... =XXX&k=XXX

Your password has been securely stored in our database and cannot be
retrieved. In the event that it is forgotten, you will be able to reset it
using the email address associated with your account.

Thank you for registering.

--
Thanks,
--
The InformAction Forums Staff

[GµårÐïåñ]

@NoThing, since you created an account, I went ahead and merged your "anonymous" posts under your profile so you have the post count and also can track them easier.

[dhouwn]

One would have to look at the mail headers to see whether the mail services here are correctly configured concerning DomainKeys, SPF and such.

Also, maybe it should get whitelisted at http://www.dnswl.org.

[Tom T.]

I don't know how OP's e-mail system works, but on mine, any address in one's "Contacts" list, or "Address Book", is automatically regarded as *not* spam.

It's customary in the US for web sites, forums, etc. to say, "Please add us to your Contacts list, to prevent messages from us from being filtered as spam."

Worth a try?

[locked_out_dhouwn]

Umm… I managed to "lock myself out" of my account when I was testing the "activate mail" functionality for this thread, could an admin please reactivate my acc?

[Alan Baxter]

I'm unable to fix it, dhouwn. Giorgio will have to. Can you send him a PM?
Oh wait, you can't. I will.

[Giorgio Maone]

Fixed.

[Guest]

Thanks, BTW, here's the report from verifier.port25.com concerning the "spamminess" of the activation mails here:

Code: Select all

This message is an automatic response from Port25's authentication verifier
service at verifier.port25.com.  The service allows email senders to perform
a simple check of various sender authentication mechanisms.  It is provided
free of charge, in the hope that it is useful to the email community.  While
it is not officially supported, we welcome any feedback you may have at
<verifier-feedback@port25.com>.

Thank you for using the verifier,

The Port25 Solutions, Inc. team

==========================================================
Summary of Results
==========================================================
SPF check:          pass
DomainKeys check:   neutral
DKIM check:         neutral
Sender-ID check:    pass
SpamAssassin check: ham

==========================================================
Details:
==========================================================

HELO hostname:  mail2.informaction.com
Source IP:      82.103.137.214
mail-from:      forums@informaction.com

----------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result:         pass
ID(s) verified: smtp.mailfrom=forums@informaction.com
DNS record(s):
   informaction.com. SPF (no records)
   informaction.com. 86400 IN TXT "v=spf1 ip4:82.103.137.214 a mx a:mail2.informaction.com a:mail.informaction.com a:ariel.informaction.com a:informaction.com ?all"

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result:         neutral (message not signed)
ID(s) verified: header.From=forums@informaction.com
DNS record(s):

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result:         neutral (message not signed)
ID(s) verified:

NOTE: DKIM checking has been performed based on the latest DKIM specs
(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for
older versions.  If you are using Port25's PowerMTA, you need to use
version 3.2r11 or later to get a compatible version of DKIM.

----------------------------------------------------------
Sender-ID check details:
----------------------------------------------------------
Result:         pass
ID(s) verified: header.Sender=forums@informaction.com
DNS record(s):
   informaction.com. SPF (no records)
   informaction.com. 86400 IN TXT "v=spf1 ip4:82.103.137.214 a mx a:mail2.informaction.com a:mail.informaction.com a:ariel.informaction.com a:informaction.com ?all"

----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin v3.3.1 (2010-03-16)

Result:         ham  (-1.4 points, 5.0 required)

 pts rule name              description
---- ---------------------- --------------------------------------------------
-2.2 RP_MATCHES_RCVD        Envelope sender domain matches handover relay domain
 0.8 BAYES_50               BODY: Bayes spam probability is 40 to 60%
                           [score: 0.4504]

==========================================================
Explanation of the possible results (from RFC 5451)
==========================================================

SPF and Sender-ID Results
=========================

"none"
     No policy records were published at the sender's DNS domain.

"neutral"
     The sender's ADMD has asserted that it cannot or does not
     want to assert whether or not the sending IP address is authorized
     to send mail using the sender's DNS domain.

"pass"
     The client is authorized by the sender's ADMD to inject or
     relay mail on behalf of the sender's DNS domain.

"policy"
    The client is authorized to inject or relay mail on behalf
     of the sender's DNS domain according to the authentication
     method's algorithm, but local policy dictates that the result is
     unacceptable.

"fail"
     This client is explicitly not authorized to inject or
     relay mail using the sender's DNS domain.

"softfail"
     The sender's ADMD believes the client was not authorized
     to inject or relay mail using the sender's DNS domain, but is
     unwilling to make a strong assertion to that effect.

"temperror"
     The message could not be verified due to some error that
     is likely transient in nature, such as a temporary inability to
     retrieve a policy record from DNS.  A later attempt may produce a
     final result.

"permerror"
     The message could not be verified due to some error that
     is unrecoverable, such as a required header field being absent or
     a syntax error in a retrieved DNS TXT record.  A later attempt is
     unlikely to produce a final result.


DKIM and DomainKeys Results
===========================

"none"
     The message was not signed.

"pass"
     The message was signed, the signature or signatures were
     acceptable to the verifier, and the signature(s) passed
     verification tests.

"fail"
     The message was signed and the signature or signatures were
     acceptable to the verifier, but they failed the verification
     test(s).

"policy"
     The message was signed but the signature or signatures were
     not acceptable to the verifier.

"neutral"
     The message was signed but the signature or signatures
     contained syntax errors or were not otherwise able to be
     processed.  This result SHOULD also be used for other
     failures not covered elsewhere in this list.

"temperror"
     The message could not be verified due to some error that
     is likely transient in nature, such as a temporary inability
     to retrieve a public key.  A later attempt may produce a
     final result.

"permerror"
     The message could not be verified due to some error that
     is unrecoverable, such as a required header field being
     absent. A later attempt is unlikely to produce a final result.

[Tom T.]

Umm… I managed to "lock myself out" of my account when I was testing the "activate mail" functionality for this thread, could an admin please reactivate my acc?

Maybe next time this is tested, log out of your existing account, close the browser, perhaps even get a new IP address (shouldn't be necessary -- lots of shared IPs in households, schools, libraries, Net cafes, etc.), and attempt to create a new account from scratch? ... just saying.

[locked_out_dhouwn]

Something strange is going on, I changed my e-mail address to my appropriate again (an anti-spam redirector service) and I never got a confirmation mail, and according to the statistics at the redirector service no e-mail got deleted. Also nothing in the spam folder of the account where the mails get redirected to.

So could I please get manually activated again?

[Giorgio Maone]

So could I please get manually activated again?

Done.