[RESOLVED] Problem with Site

full-stop · Post by **full-stop** » Mon Mar 14, 2011 2:35 am

I just downloaded v2.0.9.8 with a view to trialing this software and immediately hit upon a site which does not fully open.

The site is http://www.igindex.com.

Basically, the problem is as follows. The main page of the site above has a box on the right hand side headed Live Prices. These are running / streaming live prices which are continuously displayed / updated.

I am a newbie as regards NoScript but have searched extensively for an answer and whatever solution I try to apply, I still cannot this to work.

Of course I have placed the main site into the whitelist and have allowed all scripts. I have also tried to disable ABE to no effect.

I am using SM v2.0.12 and for clarity when I open this site on a SM Profile that does not have NoScript installed the Live Prices box works as it should.

Any info on how to get this to work much appreciated.

Cheers

Post by **Giorgio Maone** » Mon Mar 14, 2011 9:29 am

It is working fine with me, all I had to do was clicking the NoScript icon and select "Allow igindex.co.uk" (the base domain, without the leading "www."!).

full-stop · Post by **full-stop** » Mon Mar 14, 2011 11:02 am

Giorgio Maone wrote:It is working fine with me, all I had to do was clicking the NoScript icon and select "Allow igindex.co.uk" (the base domain, without the leading "www."!).

Many thanks for your reply.

I did click the Allow tab (at the bottom of the menu), as well as all the other tabs to include Allow Scripts Globally. The streaming box does not work.

As a further test, if I disable NoScript in the same Profile, site works fully. Enable NoScript and problem.

Anything to suggest at this stage or is this another great computer mystery.

Cheers

[EDIT] In case it offers any insight, if you go to www.netdania.com, the streaming box on the home page [left underneath home tab] is working fine. Also if I click on the quotes box, that works fine too.

Post by **Giorgio Maone** » Mon Mar 14, 2011 12:55 pm

Try to use NoScript Options|Reset, then just "Allow igindex.co.uk".
Should that not work, please try on a clean profile with just NoScript installed.

full-stop · Post by **full-stop** » Mon Mar 14, 2011 2:41 pm

Giorgio Maone wrote:Try to use NoScript Options|Reset, then just "Allow igindex.co.uk".
Should that not work, please try on a clean profile with just NoScript installed.

Tried resetting NoScript as well as creating new Profile with installing just NoScript and neither method worked.

Let me ask you a final question please.

My issue is the non streaming box headed Live Prices at http://www.igindex.co.uk.

Now [with NoScript enabled] if I open that page and right click in the blank Live Prices box, a right click context menu will open. If I then select This Frame>Open Frame in new Tab/Window, the Live Prices box [only] then opens and streams correctly.

The Live Prices url is

http://www.igindex.co.uk/pricestream/ou ... in=igindex

alternatively [with NoScript enabled] if I copy paste the Live Prices url directly in SM, then the Live Prices box will also open and stream correctly.

I know very little about NS but is this small piece of information useful in zeroing in on the problem?

If not no worries and many thanks for your kind help anyway.

Cheers

Post by **Alan Baxter** » Tue Mar 15, 2011 1:43 am

Giorgio Maone wrote:It is working fine with me, all I had to do was clicking the NoScript icon and select "Allow igindex.co.uk" (the base domain, without the leading "www."!).

It works fine for me too with NoScript's default settings. Like Giorgio, all I had to do is Allow igindex.co.uk.
Fx 3.6.15 (haven't tested with SeaMonkey yet)
NoScript 2.1.0rc1 and no other extensions
Windows XP SP3
The contents of the LIve Prices box are continuously changing, with red and blue highlighting. Is that how it's supposed to look?

Edit: It does not work in SeaMonkey 2.0.12. I don't see any NoScript messages in the Error Console (except for the usual "[ABE WAN] Detected WAN IP" message)

Edit2: It still doesn't work even if I Allow scripts globally. Still no NoScript messages in the Error Console.

full-stop wrote:Now [with NoScript enabled] if I open that page and right click in the blank Live Prices box, a right click context menu will open. If I then select This Frame>Open Frame in new Tab/Window, the Live Prices box [only] then opens and streams correctly.

Yup. It works for me if I open the frame in a new tab.

Giorgio may need to fire up SeaMonkey to troubleshoot this one.

full-stop · Post by **full-stop** » Tue Mar 15, 2011 11:06 am

Alan Baxter said:
Edit: It does not work in SeaMonkey 2.0.12. I don't see any NoScript messages in the Error Console (except for the usual "[ABE WAN] Detected WAN IP" message)

Edit2: It still doesn't work even if I Allow scripts globally. Still no NoScript messages in the Error Console.

full-stop wrote:Now [with NoScript enabled] if I open that page and right click in the blank Live Prices box, a right click context menu will open. If I then select This Frame>Open Frame in new Tab/Window, the Live Prices box [only] then opens and streams correctly.
Yup. It works for me if I open the frame in a new tab.

Giorgio may need to fire up SeaMonkey to troubleshoot this one.

I re ran NS yesterday in my test system on a clean install just in case but it still did not work. Many thanks for testing this out with SM v2.0.12 Alan Baxter and confirming that this did not work for you also.

I will test this out with the FF very which you mentioned just to confirm.

Cheers

EDIT: Just to confirm I downloaded and installed FF v3.6.15 (on same system SM 2.0.12 is on) and FF works fine with NoScript on that site ie just clicked on allow igindex.co.uk

Post by **Giorgio Maone** » Wed Mar 16, 2011 7:29 am

Alan Baxter wrote:Giorgio may need to fire up SeaMonkey to troubleshoot this one.

I did check on

Mozilla/5.0 (Windows NT 5.2; WOW64; rv:2.0b13pre) Gecko/20110314 Firefox/4.0b13pre SeaMonkey/2.1b3pre

before posting my first answer.

So it would seem a problem with the stable branch only.
Gonna download it and check it in a while...

Post by **Giorgio Maone** » Wed Mar 16, 2011 8:58 am

Yes, this seems a SM branch bug.
You can work-around by adding ".igindex.com" (without quotes, space-separated) to your noscript.surrogate.popunder.exceptions about:config preference.

full-stop · Post by **full-stop** » Wed Mar 16, 2011 11:52 am

Giorgio Maone wrote:Yes, this seems a SM branch bug.
You can work-around by adding ".igindex.com" (without quotes, space-separated) to your noscript.surrogate.popunder.exceptions about:config preference.

Many thanks for your reply. Presumably if the noscript.surrogate.popunder.exceptions string does not exist, I should just create one?

I did the above [ie created string and entered .igindex.com] but I still cannot get the Live Prices streaming to work.

[EDIT]: Have to add the .co.uk as well as the .com site and now it works with the Live Prices streaming correctly.

I will carry on with my testing and presumably any other such sites [popunders] to be dealt with in a similar manner.

Again many thanks for your kind help

Cheers

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