`nar wrote:I wish I had the time to train my customers Nan, I usually cannot even speak to them before they take their PC home other than the basics of what I did to repair their computer. So, I am looking to dumb-down the interface to neophyte level. Explaining IP's, domains, XSS and so forth is beyond their will to listen, or my time to train them(or learn well enough to train . I just tell them to only allow the sites they trust and be wary of sites found during internet searches. I allow sites opened through bookmarks, and sometimes disable the yellow bar notification as it really doesn't tell me anything that the "S" with the red circle doesn't. Some people will forget to check that, so I gauge the particular user.
Yes, sympathies for you - - you've got the self-selected group that doesn't care so much about risk, if their machines are infected through a combination of lack of knowledge plus no precautions. They are often also those who exceed the speed limit and don't wash their hands after using the toilet They can't see the results of their actions and they can't imagine the results and they think warnings are from fusspots.
The bookmarks tip is central to setting something secure up for a real novice when you can't give them time to train with NS.
When I get that scenario, I ask them to list what sites they transmit financial, and real id details with, and have a 5 minute session setting up workable permissions and then bookmark. Not that I'm suggesting in anything I write here that you should do the same in your situation, just putting it down for the general record.
Maybe at least this keeps their personal details safe enough for their next session.
It doesn't stop them getting recruited for the next botnet, or getting a keyboard recorder installed but some progress is progress nonetheless.
I found a couple of youtube videos with more info, but no speech. Even though they have music, it is too much like research for most people.
You're confirming my searches.
I am surprised that I couldn't find anything better.
Not so much suprise here. It took ages for resident AV as essential for novice users' Windows systems to become an accepted practise - all the early adopting on that part was from careful experienced users, and NS is still at the bleeding edge of novice browsing in many respects. NS how-tos are following the usual uptake - - with geek fans turning others on. This is why I'm really encouraged by your attitude - - it's recognising the central problem.
On the one hand I'd like someone really knowledgeable with NS to make a video, but on the other hand, they may just talk over most users' heads. It needs to explain why it is needed,
There you go - the main problem. There's just so many times you can tell someone their computer will get slow, they will give away their personal details, they will help crime etc etc. If they're not motivated, then any other information won't get through.
when you need to allow sites, and how to allow them. Anyone with the interest in more details will likely know how to click the help/about section and go to the homepage themselves. Keep it simple, more details should be in a second or third video.
I have never done a video, but after what I've seen, I am thinking about it.
I'd be really happy to comment on any script you want to run by the users here. I fancy it will be a very welcome addition to the community.