Automatic reloading of webmail interface after clicking link

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Tree
Junior Member
Posts: 42
Joined: Mon Mar 14, 2016 8:18 pm

Automatic reloading of webmail interface after clicking link

Post by Tree »

Apologies on the odd subject line wording. I couldn't think of a better summary.

I am unsure if this is caused by NoScript but it seems like a strong possibility so I am asking for input.

Just recently, around the time of version 11.4.8 update, clicking on any link within an email (which opens another tab to load the link) using the ProtonMail web interface is causing it to automatically reload the interface which logs one off and brings it back to the login screen. I wondered if this is related at all to the new Cross-tab identity leak protection dialog window.
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barbaz
Senior Member
Posts: 10847
Joined: Sat Aug 03, 2013 5:45 pm

Re: Automatic reloading of webmail interface after clicking link

Post by barbaz »

Tree wrote: Tue Aug 23, 2022 2:57 pm I wondered if this is related at all to the new Cross-tab identity leak protection dialog window.
That feature prompts you, so if it was related you'd know (unless there is a bug).

Does disabling NoScript (Tools > Add-ons and Themes > NoScript, click the toggle switch off) stop this behavior?
*Always* check the changelogs BEFORE updating that important software!
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Tree
Junior Member
Posts: 42
Joined: Mon Mar 14, 2016 8:18 pm

Re: Automatic reloading of webmail interface after clicking link

Post by Tree »

After toggling NoScript off as mentioned. I clicked a few links in emails and it loaded them as expected.

Toggling NoScript back on and repeating the same steps. The first couple brought up the dialog asking to load anonymously or not and loaded them as expected. A couple did not bring up the dialog and loaded the links and that is when it reloaded the webmail page. NoScript bug?

Thanks for the help barbaz.
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barbaz
Senior Member
Posts: 10847
Joined: Sat Aug 03, 2013 5:45 pm

Re: Automatic reloading of webmail interface after clicking link

Post by barbaz »

As a test, does this reloading stop if you completely disable the Cross-tab identity leak protection?
*Always* check the changelogs BEFORE updating that important software!
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Tree
Junior Member
Posts: 42
Joined: Mon Mar 14, 2016 8:18 pm

Re: Automatic reloading of webmail interface after clicking link

Post by Tree »

Disabled the Cross-tab identity leak protection and clicked a bunch of links with no reloading. Enabled it again it the reloading happened again (albeit not every time.. took a couple before it did again so it doesn't seem to happen every single instance).
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Tree
Junior Member
Posts: 42
Joined: Mon Mar 14, 2016 8:18 pm

Re: Automatic reloading of webmail interface after clicking link

Post by Tree »

Anyone willing to create a free account at Proton for additional confirmation on what is happening?
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Tree
Junior Member
Posts: 42
Joined: Mon Mar 14, 2016 8:18 pm

Re: Automatic reloading of webmail interface after clicking link

Post by Tree »

Just an update that this was never addressed and continues to occur.
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