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NoScript "forgetting" whitelisted sites

Posted: Fri Oct 20, 2017 6:58 am
by libove
I see that this has been discussed a few times over history. None of the threads that I found about this seem to describe what I'm seeing. (Perhaps more correct to say, the proposed fixes don't seem to apply).

Firefox 56.0.1 64-bit on Windows 10 Enterprise.
Windows Domain connected machine, logged in to a Windows Domain user account.
NoScript currently at 5.1.3rc2. (I see that there has been a quick series of RC releases of NoScript recently. This has been going on for days at least, maybe weeks).
[ Not sure if I've noticed it on my other three computers, or just this one that I use the most. I think I have noticed it on others too ]

Basically, I access a site that I am absolutely certain I have whitelisted, and NoScript is blocking it again, as though my past whitelist action for the site has been forgotten.

Seems like there should be a FAQ for this problem. (Is there a FAQ for this problem? I don't see one in the NoScript FAQ)

So, how to diagnose what's going on here, and correct it?

thanks,
Jay

Re: NoScript "forgetting" whitelisted sites

Posted: Fri Oct 20, 2017 5:05 pm
by barbaz
Do you have a user.js or lockpref file?

Do other changes to NoScript settings stick?

Re: NoScript "forgetting" whitelisted sites

Posted: Fri Oct 20, 2017 7:05 pm
by therube
I mentioned:
Did the install of 5.1.3rc2 do a reset of Temporary Allows?
(I think it did.)
https://forums.informaction.com/viewtop ... 517#p90517

Didn't check to see if in fact that was the case.
If it were, possible whitelisted sites could similarly be affected?
(I could see where Temporary Allows might reset, but would be really surprise if permanent Allows were. Suppose one could test & see.)


KB: Preferences not saved.

Re: NoScript "forgetting" whitelisted sites

Posted: Fri Oct 20, 2017 9:23 pm
by libove
Hi barbaz,

Sorry, I should have commented, I saw that mentioned in other threads and I'd already checked - no, I do not have either of those files.

As for other settings, I don't recall what I might have changed, so I don't know what to look for.
Is there a commonly changed setting to which you could point me, and I'll look now?

thank you,
-Jay

Re: NoScript "forgetting" whitelisted sites

Posted: Fri Oct 20, 2017 9:28 pm
by barbaz
Any NoScript setting will do. For example, you can go to NoScript Options > Appearance and change the About NoScript checkbox. Then you'll know if it reverts based on the presence/absence of the About NoScript menu item.

Re: NoScript "forgetting" whitelisted sites

Posted: Tue Oct 24, 2017 4:32 am
by libove
I unset the "Show version", and that has stuck, but I'm pretty sure that I've now seen one particular whitelisted site get forgotten again.

So, should I try exporting settings, uninstalling NoScript, cleaning it up completely({how?), reinstalling and restoring?
And, is there a way to validate the format and content of the exported settings?

thanks,
Jay

Re: NoScript "forgetting" whitelisted sites

Posted: Tue Oct 24, 2017 4:45 am
by barbaz
To be clear, when the site seems "forgotten", does it no longer show up in NoScript Options > Whitelist ?

Re: NoScript "forgetting" whitelisted sites

Posted: Tue Oct 24, 2017 4:56 am
by libove
Hi barbaz, Yes, that's correct; I just exported the NoScript config, and indeed this site which I'm pretty sure I'd (re-)whitelisted recently, does not appear in the list of whitelisted sites in the exported configuration.
thanks,

Re: NoScript "forgetting" whitelisted sites

Posted: Tue Oct 24, 2017 2:51 pm
by barbaz
Please create a clean profile from scratch. Install only NoScript, and import your NoScript settings from the exported configuration. Leave everything else default.

Does the problem occur in that setup?

Re: NoScript "forgetting" whitelisted sites

Posted: Tue Oct 24, 2017 9:30 pm
by libove
barbaz wrote:Please create a clean profile from scratch. Install only NoScript, and import your NoScript settings from the exported configuration. Leave everything else default.

Does the problem occur in that setup?
Ugh, it's going to be at least a couple of weeks before I can devote that kind of time to testing, as I'm heading off on a business trip.
I'll return to this then. Thanks everyone for the help, and I'll be back when I can!