Connection problems when downloading NoScript

[ptoye]

The NoScript icon disappeared from my Firefox 56 toolbar, and no amount of disabling & re-enabling brought it back. This meant that I couldn't use any pages which have Javascript on them. So I decided to remove and re-install NoScript.

Removed it OK, got onto the site, clicked "install". Firefox said that it wouldn't install it by default, so I clicked "Allow". Then I got a message that there was a connection failure. This has happened 3 times, so it's not a one-off.

How do I get my NoScript back please?

I'd include a screenshot if there were a way of uploading it here!

[therube]

Try from here, https://noscript.net/getit.

[ptoye]

That's where I was! And I still get no connection.

[barbaz]

Please go to about:support and post here the list of extensions it gives you.

[ptoye]

Thanks for looking at this. Here they are:


Extensions
----------

Name: Classic Theme Restorer
Version: 1.7.1
Enabled: true
ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: Go Parent Folder
Version: 2.9.1.1-signed.1-signed
Enabled: true
ID: goParentFolder@alice

Name: Kaspersky Protection
Version: 5.1.94.21d-20171010163043
Enabled: true
ID: light_plugin_448EC0843447455C9DA355B3C2811D6A@kaspersky.com

Name: RoboForm Toolbar
Version: 7.9.16.9
Enabled: true
ID: {22119944-ED35-4ab1-910B-E619EA06A115}

Name: Safe Browsing Version 4 (temporary add-on)
Version: 1.0.0
Enabled: true
ID: sbv4-gradual-rollout@mozilla.com

Name: Show Parent Folder
Version: 2.1.1
Enabled: true
ID: showParentFolder@alice

Name: MinimizeToTray revived (MinTrayR)
Version: 1.3.2
Enabled: false
ID: mintrayr@tn123.ath.cx

[barbaz]

What happens if you copy and paste this link in your address bar? -
https://addons.mozilla.org/downloads/la ... pt.ownsite

[therube]

Kaspersky, A/V in general, long implicated...

[ptoye]

Thanks Barbaz. I got the "Firefox is preventing you..." message, and then---- nothing. Just a blank tab. Not even a rotating arrow saying it was downloading something!

[ptoye]

Thanks therube also. I tried disabling the Kaspersky addon, and this time got the "connection failed" message. I don't know what your comment would achieve. Do you seriously suggest that we should all remove A/V software when visiting websites? Or just when visiting NoScript? Not, I feel , a good idea

[therube]

What is the exact error message you are receiving?

Are you able to download from any https: link?
This, https://yt-dl.org/downloads/2017.10.15.1/youtube-dl.exe?

Troubleshoot the "Secure Connection Failed" error message



(

do you seriously suggest that we should all remove A/V software

Actually, yes, but that's a different matter.
)

[ptoye]

What is the exact error message you are receiving?

forums.informaction.com
The add-on could not be downloaded because of a connection failure

Are you able to download from any https: link?
This, https://yt-dl.org/downloads/2017.10.15.1/youtube-dl.exe?

It downloaded OK. Even with Kaspersky enabled. I didn't try executing it!

Troubleshoot the "Secure Connection Failed" error message

That's not the error message I get.

(

do you seriously suggest that we should all remove A/V software

Actually, yes, but that's a different matter.
)

I'll be offline now until tomorrow (UK time).

[ptoye]

Late addition - I think I've solved it by getting it from the Mozilla site. But the user interface seems to be a bit different. Hope it's OK.