Trend Micro Password manager broken with no script active

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Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Trend Micro Password manager broken with no script active

Post by Chevy4777 »

The trend micro password manager extension not loading. The pop up tells you to try again later. With NoScript disabled, it works. This add on works in various websites. Any insight would be appreciated. My OS is WIn7 Pro x64 and Firefox 53.0.3 (64 bit) w/ NoScript 5.0.4

Any help would be appreciated

Joe
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

*Always* check the changelogs BEFORE updating that important software!
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Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

I have not. Which version would you recommend I try?
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

5.0.4rc1. If that doesn't work please try 5.0.3.
*Always* check the changelogs BEFORE updating that important software!
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Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

went back to 2.9.014 same symptom
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

With NoScript 5.0.4rc1: When this issue occurs, do you see anything related in the Browser Console? (Ctrl-Shift-J)
(if you don't know what's related, turn off CSS warnings and post everything else you see)
*Always* check the changelogs BEFORE updating that important software!
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Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

When I paste the info the spam filter message pops up when I try to submit
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

Code: Select all

[ABE] < LOCAL> Deny on {GET https://localhost:49156/api/settings?_=1495558457866 <<< https://pwm.trendmicro.com/3.7/extensionPopOver/bho_index.html - 11}
SYSTEM rule:
Site LOCAL
Accept from LOCAL
Deny
Can I change Deny to accept in ABE ?
Last edited by barbaz on Tue May 23, 2017 5:34 pm, edited 1 time in total.
Reason: wrap console message in code tags
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

Don't do that. For your own safety, please fix it this way -

NoScript Options > Advanced > ABE > SYSTEM, add at the very top -

Code: Select all

Site https://localhost:49156/*
Accept from https://pwm.trendmicro.com/*
That assumes the port number "49156" is static. If it's dynamic you'll need to add this instead -

Code: Select all

Site ^https://localhost:\d+/.*
Accept from https://pwm.trendmicro.com/*
*Always* check the changelogs BEFORE updating that important software!
-
Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

Thanks Barbaz. Resolved the issue. How do I determine if the port is static ? close and reopen browser?..or disable and enable the pwm extension ?
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

You're welcome. Image

If the port is dynamic and you used the first exception, you will get the issue again, but the console message will show a different number in place of "49156".
*Always* check the changelogs BEFORE updating that important software!
-
Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

Ok..what a deal. Thanks again !

After I am registered I assume the Captcha will disappear?
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

BJMalley wrote:After I am registered I assume the Captcha will disappear?
off-topic: Correct, registered users don't need to solve the CAPTCHA with every post.
*Always* check the changelogs BEFORE updating that important software!
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Chevy4777
Posts: 10
Joined: Thu May 25, 2017 4:56 pm

Re: Trend Micro Password manager broken with no script activ

Post by Chevy4777 »

How do I post the browser console results without triggering the spam control? I was previously VBJmalley unregistered and am now Chevy4777.

I am having a similar issue after clean installing windows 10 Pro x64.

Offline cache doesn't need to update, URL=https://pwm.trendmicro.com/extensionPop ... e.manifest
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
barbaz
Senior Member
Posts: 10841
Joined: Sat Aug 03, 2013 5:45 pm

Re: Trend Micro Password manager broken with no script activ

Post by barbaz »

I put your guest posts under your account in case that helps. Try again from Firefox.

If the spam filter still gives you trouble, PM me the messages and I'll try to post it for you. PMs to forum staff are not spam-filtered.
*Always* check the changelogs BEFORE updating that important software!
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