[FIXED] Can't open local .jpg file / about:support is broken

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JoeG
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Joined: Tue Nov 22, 2016 7:37 pm

[FIXED] Can't open local .jpg file / about:support is broken

Post by JoeG »

I'm running Fx beta 51.0b2 (x64) on Windows 7 pro SP1x64 with all the latest updates.

I cannot open any local .jpg file in Fx using any NoScript version after 2.0.9.14 including today's release. Whether I try "Open File ..." or try to drag it into a blank tab, nothing whatsoever happens.

Also, with any NoScript version after 2.9.5rc33, opening "about:support" I can see the page, but no data.
Image

I've gone back to 2.0.9.14.
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Pale Moon x64 - 28.4.0 & 28.5.0a1 (portable/unstable - 2018-02-22) / Basilisk x64 - 2018.12.18 / Win7 SP1 x64 (English) / Lenovo S20, Xeon X5670, 12gb RAM / NEC PA272W on Matrox C420 / NEC SpectraView 241 and PA241W on Matrox M9120. Also using MyPal on a WinXP machine. Thanks Giorgio!.
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barbaz
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Re: Can't open local .jpg file / about:support is broken

Post by barbaz »

Does it happen in a new, clean profile with only NoScript latest development build installed and all defaults?
*Always* check the changelogs BEFORE updating that important software!
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JoeG
Posts: 12
Joined: Tue Nov 22, 2016 7:37 pm

Re: Can't open local .jpg file / about:support is broken

Post by JoeG »

barbaz wrote:Does it happen in a new, clean profile with only NoScript latest development build installed and all defaults?
Thanks for your prompt reply.

No, it doesn't happen with a clean profile. :shock: And I didn't even have to install the development build; it worked with today's NoScript update release.

I guess I'll have to go through all my other add-ons to see where the conflict is. All I can say is that when I disabled NoScript, everything worked OK. so there must be a conflict somewhere.

Here the list of my extensions:
Add Bookmark Here ² 48.0.20160817, Beef Taco (Targeted Advertising Cookie Opt-Out) 1.3.7.1-signed.1-signed, BetterPrivacy 1.77, Bookmark Favicon Changer 2.29, Classic Theme Restorer 1.6.0beta1, Cleanest Addon Manager 7.1, Download Status Bar 15.0.0.1, Download YouTube Videos as MP4 1.8.8, DownThemAll! 3.0.8, FavIconReloader 0.8.1-signed, FindBar Tweak 2.1.10, FireFTP 2.0.28, GitHub Extension Installer 1.7.0 [DISABLED], GlobalFindBar 1.0.1-signed.1-signed, Google Privacy 0.2.4.1-signed.1-signed, Google Redirects Fixer 2.1.0, Google search link fix 1.5.4, Greasemonkey 3.9 [DISABLED], Nightly Tester Tools 3.9, NO Google Analytics 0.6.1-signed.1-signed, NoScript 2.9.0.14, Open link in... 1.9.1-signed.1-signed, Permit Cookies 2 2.0, Print Edit 17.4, Quick Locale Switcher 1.7.8.5.1-signed.1-signed, QuickPageZoom2 2.1-signed.1-signed, Rehost Image 1.5.19, Remove It Permanently 1.0.6.10.1-signed.1-signed, SaveAsFilename 0.1.1-signed.1-signed, Screengrab (fix version) 0.99.06c, Site Favicon in Urlbar 48.0.2, SmoothWheel (AMO) 0.45.8.20130519.3.1-signed.1-signed, Status-4-Evar 2016.10.11.01, Theme Font & Size Changer 49.6, Throbber Restored 1.4.1-signed.1-signed, Toolbar Buttons 1.1.1-signed.1-signed, UAControl 0.1.3.1.1-signed.1-signed, uBlock Origin 1.9.16, User-Agent JS Fixer 1.3.1-signed.1-signed

I'm also using the latest Red Cats Green Flavor theme.

Do you see any obvious candidates for the problem?

Again, thanks very much.

JoeG
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Pale Moon x64 - 28.4.0 & 28.5.0a1 (portable/unstable - 2018-02-22) / Basilisk x64 - 2018.12.18 / Win7 SP1 x64 (English) / Lenovo S20, Xeon X5670, 12gb RAM / NEC PA272W on Matrox C420 / NEC SpectraView 241 and PA241W on Matrox M9120. Also using MyPal on a WinXP machine. Thanks Giorgio!.
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Giorgio Maone
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Re: Can't open local .jpg file / about:support is broken

Post by Giorgio Maone »

Standard Diagnostic by bisection will help speed up the process.
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JoeG
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Re: Can't open local .jpg file / about:support is broken

Post by JoeG »

Giorgio Maone wrote:Standard Diagnostic by bisection will help speed up the process.
I didn't go through all of the steps, but I disabled my other add-ons (five at a time) until only NoScript was left. No other add-on had any influence on the problems. Whether all were enabled or disabled, only the enabled/disabled status of NoScript made a difference.

Someone else was having a problem with about:about, which seemed to be similar. Is there possibly a link?

The other problem - not being able to open .jpg files in Fx with NoScript 2.9.5.1 enabled - is also interesting. Can you imagine any connection between it and the problem with about:support?

As I've said, the problem with about:support began with Version 2.9.5rc33. I see in your list of revisions, you've often written "MediaSource blocking support (Tor Project)". Could this have anything to do with it?

Thanks for your ongoing help.
Last edited by JoeG on Wed Nov 23, 2016 10:11 pm, edited 1 time in total.
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Pale Moon x64 - 28.4.0 & 28.5.0a1 (portable/unstable - 2018-02-22) / Basilisk x64 - 2018.12.18 / Win7 SP1 x64 (English) / Lenovo S20, Xeon X5670, 12gb RAM / NEC PA272W on Matrox C420 / NEC SpectraView 241 and PA241W on Matrox M9120. Also using MyPal on a WinXP machine. Thanks Giorgio!.
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Giorgio Maone
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Re: Can't open local .jpg file / about:support is broken

Post by Giorgio Maone »

Did you try also on a clean profile with just NoScript installed and or after NoScript Options>Export + NoScript Options>Reset?
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barbaz
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Re: Can't open local .jpg file / about:support is broken

Post by barbaz »

He did try on a clean profile already, and he said it did work there.

JoeG, please export your entire NoScript config from the non-working profile. NoScript Options > Export (the one *on the very bottom*, not the one unique to the Whitelist panel). Repeat the clean profile test, but this time import your exported NoScript config (again, Import button on the very bottom of NoScript Options).

Let us know, thanks.
JoeG wrote:Someone else was having a problem with about:about, which seemed to be similar. Is there possibly a link?
That thread is a rage-quit type thread. Nothing to see there.
https://www.youtube.com/watch?v=-H10VqfkYOk
*Always* check the changelogs BEFORE updating that important software!
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Giorgio Maone
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Re: Can't open local .jpg file / about:support is broken

Post by Giorgio Maone »

Actually a russian user just gave me by email a possible solution to this sharade:
After autoupdate to NoScript 2.9.5.1 in FireFox ver.50 i can not open my homepage - local html file.
After UNCHECK NoScript Options|Advanced|Allow local links, my homepage - local html file opens good!
Notice that the mentioned option should be completely unrelated to opening file:/// URLs from the browser chrome, so I'm investigating this strange interaction/regression, but in the meanwhile please double check that it is set to its default value (i.e. disabled), because it has very limited (and risky) use cases.
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barbaz
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Re: Can't open local .jpg file / about:support is broken

Post by barbaz »

^ I confirm that setting that option does cause exactly the problems JoeG mentioned. Nothing happens when opening a local file, and no information is listed in about:support.
*Always* check the changelogs BEFORE updating that important software!
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Giorgio Maone
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Re: Can't open local .jpg file / about:support is broken

Post by Giorgio Maone »

Should be fixed in latest development build 2.9.5.2rc1, please check, thanks.
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JoeG
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Re: Can't open local .jpg file / about:support is broken

Post by JoeG »

Giorgio Maone wrote:Should be fixed in latest development build 2.9.5.2rc1, please check, thanks.
YOU ARE THE CHAMPION!!!!!!!!!!!!!!!!!!!!!!!

Great job. Thank you very much. :D :D :D :D :D :D :D
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Pale Moon x64 - 28.4.0 & 28.5.0a1 (portable/unstable - 2018-02-22) / Basilisk x64 - 2018.12.18 / Win7 SP1 x64 (English) / Lenovo S20, Xeon X5670, 12gb RAM / NEC PA272W on Matrox C420 / NEC SpectraView 241 and PA241W on Matrox M9120. Also using MyPal on a WinXP machine. Thanks Giorgio!.
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