Problem signing into Dropbox

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Expand view Topic review: Problem signing into Dropbox

Re: Problem signing into Dropbox

by barbaz » Sat Mar 09, 2019 4:11 pm

Since the PM exchange seems to be done for now, I'll go ahead and update this thread with the relevant information, so that it can benefit future readers.

nigeld was asking me about this statement -
barbaz wrote:
Wed Mar 06, 2019 3:47 pm
(If it were me, I would double check whether doubleclick is really needed.)
nigeld discovered they don't need to allow doubleclick in order to sign in to Dropbox. So they asked why I suggested testing again without doubleclick and if there is some danger in allowing doubleclick. And I replied with this:
barbaz wrote: Doubleclick is an ad server and a tracking site. It's generally best practice to avoid allowing this type of sites in NoScript where possible unless you specifically want to allow ads.

If you're curious why I consider that's best practice, read about malvertising.

Re: Problem signing into Dropbox

by nigeld » Wed Mar 06, 2019 4:26 pm

Sent short PM thanks.

Re: Problem signing into Dropbox

by barbaz » Wed Mar 06, 2019 3:47 pm

nigeld wrote:
Wed Mar 06, 2019 2:03 pm
Do I give permanent access to these in order to stop having to give temporary access every time?
Yes.
(If it were me, I would double check whether doubleclick is really needed.)
nigeld wrote:
Wed Mar 06, 2019 2:03 pm
Thanks for fixing the ID.
You're welcome 8-)

Re: Problem signing into Dropbox

by nigeld » Wed Mar 06, 2019 2:03 pm

That was me quoting that so yes, I can say it works for me. Do I give permanent access to these in order to stop having to give temporary access every time? Thanks for fixing the ID.

Re: Problem signing into Dropbox

by barbaz » Tue Mar 05, 2019 3:51 pm

nigeld wrote:
Tue Mar 05, 2019 3:02 pm
5) I allow temporary access to "Doubleclick", "arkoselab" and "funcaptcha" - I CAN access Dropbox."
And if you do the same, does it work for you?
nigeld wrote:
Tue Mar 05, 2019 3:02 pm
Also, when I posted originally, I hadn't signed up so my OP ID is different from my "signed in" ID.
Should be fixed now :)

Re: Problem signing into Dropbox

by nigeld » Tue Mar 05, 2019 3:02 pm

Sorry not to have replied before, been trying to isloate the problem. Here is a copy of a mail I sent to Dropbox and their response.

"Thank you for your reply. I have done a little more testing to see which element is blocking and have found the following :-

1) I use Firefox browser with NoScript disabled - I can access Dropbox.
2) I use Firefox browser with NoScript enabled - I cannot access Dropbox.
3) I allow temporary access to "Doubleclick" - I cannot access Dropbox,
4) I allow temporary access to "Doubleclick" and "arkoselab" - I cannot access Dropbox.
5) I allow temporary access to "Doubleclick", "arkoselab" and "funcaptcha" - I CAN access Dropbox."

"It seems that the block is caused by NoScript, not by Dropbox, since you are able to access the site without NoScript. Unfortunately we’re unable to provide support for third-party apps or services."

Can you give any further advice please? Also, when I posted originally, I hadn't signed up so my OP ID is different from my "signed in" ID.

Re: Problem signing into Dropbox

by barbaz » Tue Feb 26, 2019 11:47 pm

Do you have Firefox Tracking protection enabled?

(Also, remember to log in before posting so that you don't have to solve the CAPTCHA every time.)

Re: Problem signing into Dropbox

by therube » Tue Feb 26, 2019 5:51 pm

If neither work, then figure out what on your system is blocking you.

Re: Problem signing into Dropbox

by nigeld » Tue Feb 26, 2019 3:49 pm

It would appear not despite initially me having that thought. I'll go back to Dropbox - they blamed NoScript....

I appreciate your help thank you

Re: Problem signing into Dropbox

by therube » Tue Feb 26, 2019 3:44 pm

I disabled NoScript - still wouldn't let me in.
Then it is not NoScript.

Re: Problem signing into Dropbox

by nigeld » Tue Feb 26, 2019 10:19 am

OK so tried that with a new profile, allowed permissions but Dropbox wouldn't let me in. I disabled NoScript - still wouldn't let me in.

Re: Problem signing into Dropbox

by nigeld » Tue Feb 26, 2019 10:02 am

Thanks for that - I'll give it a try this morning and let you know how I get on.

Re: Problem signing into Dropbox

by therube » Mon Feb 25, 2019 3:53 pm

I don't have the knowledge to help myself. I was recommended by someone to use NoScript in conjunction with another couple of programmes in order to give me some peace of mind. I have no idea what I should be checking to try and rectify the problem.
Create a new Firefox profile.
Install NoScript.
Attempt to log in to dropbox.
Adjust (site) permissions, as needed.
Attempt to log in to dropbox, again - this time with the needed (site) permissions.
Confirm that you can.

Re: Problem signing into Dropbox

by nigeld » Mon Feb 25, 2019 3:46 pm

Thanks for the reply, I have pm'd you..

Re: Problem signing into Dropbox

by therube » Mon Feb 25, 2019 12:07 pm

Create a new Profile.
Install only NoScript.
Confirm that you can log in.

Then go back & figure out what is wrong in your original Profile.

If neither work, then figure out what on your system is blocking you.

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